Forklift Operator Customer Service

**** ******* ***** *******, **. *****

(***) ***- 9892 • ******.***********@*****.***

DARIUS D. CROWLEY

QUALIFICATIONS

Experienced in Lean management and implementation

Proficient in Microsoft Office Applications (Excel, Word, PowerPoint, Publisher, Outlook, OneNote)

Extensive customer service skills, highly organized, interpersonal skills and ability to work well under pressure

Thrive on working in a challenging and changing environment with the ability to handle multiple assignments and consistently meet aggressive deadlines

Ability to perform well as a team player and work with unsupervised capacities

Highly organized and dedicated with a positive attitude

Interpersonal skills and ability to work well under pressure

Dependable and punctual at all time

Certified Forklift operator

EDUCATION & CERTIFICATIONS

Atlanta Technical College, Atlanta, GA, EMT certification program, April 2017

Westlake High School, Atlanta, GA, May 2009

Forklift Operator Certification, March 2019

PROFESSIONAL EXPERINCE

MCLANE Austell, GA Aug 2018 - Present

Warehouse Forklift Operator

Enter assigned products for each shift into the computer system

Place product in designated areas

Keep the work area clean by picking up paper, plastic wrappers, scrap wood, and broken pallets

Offload trucks that come into the loading dock

Check for damaged goods upon arrival

Daily monitor of potential safety hazards

Maintain and repair forklift

Keep a record of how products move around the warehouse

Monitor inventory of specific products that need to be reordered

Optimize loads to ensure operational efficiency in the warehouse

Adhere to safety management standards

Monitor product expiration dates

Adhere and monitor production schedules

Maintain a record of how many units of a products was offloaded from a truck

MCLANE Austell, GA June 2017 – Aug 2018

Warehouse Driver Check-in/Office Clerk

Checked in drivers with high level of accuracy

Reviewed invoices for returns and product delivery

Inspected all return trailers

Verified returned goods and damaged products

Reviewed delivery driver routes

Signed off on deliveries upon arrival

Assigned trucks to specific doors for deliveries

Maintained a clean and neat workspace

Identified missed products or deliveries

Documented any issues with route deliveries

WHOLE FOODS Buckhead, GA Aug 2015 – June 2017

Grocery Stocker

Checked products to ensure they meet WFM quality standards

Maintained production standards

Stocked and cleaned shelves, bins, and food preparation areas

Maintained back stock in good order

Handled DC and UNFI invoices for products delivered outside of store receiving hours

Checked products for damages and reported miss-picks to team leadership

Received products from receiving locations

Provided excellent customer service

Maximized sales potential through proper prepping, storing, and rotating of products

Reported safety hazards and violations to safety officer

Ensured a fresh and appealing display of products throughout the store

Monitored and prevented spoilage

Assisted with sampling program

Assisted with periodic inventory checks

EDUCATION

Atlanta Technical College, Atlanta, GA, EMT certification program, April 2017

Westlake High School, Atlanta, GA, May 2009

LEADERSHIP EXPERIENCE & COMMUNITY INVOLVEMENT

Knuckle Up, Douglasville, GA, Instructor, 2012-2014

REFERNCES PROVIDED UPON REQUEST

Contact this candidate