Project Management Software Development

SUMMARY

Result oriented with ** plus years of IT experience and 17 plus years of Project Management, Agile and SAFe methods.

Detail-driven with excellent Communication Skills and proven success in interfacing with all areas of the organization.

Experience in complete Software Development Life Cycle and Agile Scrum Methods in project management.

Expertise in coordinating between global onsite, offshore model process and support in a 24x7 environment.

Experience in Project Management process utilizing PMBOK Guide in implementing process improvements and best practices.

Expertise in managing, scheduling evaluating, project health, dashboard reporting of multiple projects.

Experience in Retail Mobile app, ecomm, Lifesciences, Financials, Automotive, Telecom, Healthcare and Insurance.

Expertise in portal projects utilizing the software products and suites like, MS Project, Jira, Confluence,

MANAGEMENT SKILLS

Managed large complex projects with global cross functional teams across & implemented the projects with rapidly evolving requirements.

Proficient in managing large Technology projects and Infrastructure of varying size and complexity through the full project life cycle

Spearheaded enterprise-level projects with budgets ranging from $1 to $20 million, ensuring successful delivery.

Expertise in building & managing strong relationships with project sponsors and stakeholders, with communication and presentation skills

Acted as a liaison between business stakeholders, management, quality assurance, and development teams in a matrix environment.

Led software development projects, creating project charters, budgeting models, and resource allocation plans.

Developed estimates, work breakdown structures, and maintained project management artifacts for large-scale projects.

Expertise Agile and Safe Method (Pi Planning, Scrum, Sprint, Velocity planning, SOS, Grooming, Refining product backlog, Retro)

Expertise in coaching agile teams with agile values and principles and transformed waterfall applications to agile scrum methods

Implemented projects using Waterfall (Initiation, Planning, execution, Monitoring, and Closure) utilizing MS Project Plan and Clarity PPM

Expertise in the creation of SDLC artifacts, ensuring business requirements are converted into technical specifications

Facilitated daily, weekly status meetings, conducting SOS, tracking, and presenting project key milestones, managing project issues & Risks

Expertise in MS project Planning, Scheduling, Resource, Costing, Budgeting, Risk Analysis and Risk Mitigation

Skilled in researching, gathering, and analyzing data to devise solutions and address complex problems and prepare clear, concise reports

Proficient in summarizing and escalating issues, developing and presenting weekly status updates, and conducting regular project team meetings. Prepared and presenting the project status updates, health at Executive and VP Level read outs

Expertise in Multitasking, external Vendor management, Prioritizing the tasks and meet project deadlines on time within scope

Proven skills in technical Support, oversee Quality Assurance, Resource, budget, and Service Management

Effective Communication, Negotiation, problem solving skills to manage and coordinate globally located cross functional teams

EDUCATION/CERTIFICATION

SAFe® 6.0 POPM - SAFE Agilest –Scaled Agile Community

PMP and PMI-ACP . Certified Project Management (PMBOK) – PMI .org

AWS – Foundation Certified, Amazon

Certified Scrum Master – CSM, Scrum Alliance

Bachelor of Engineering in Electrical and Electronics, KU, India,1995.

FUNCTIONAL/ TECHNICAL SKILLS

Retail Online: Mobile Retail App, Data Center Migration, Retail Sales, Procurement processing, Ecommerce, Wallet, Cart, Profiling, Marketplace, Online Sales, Inventory,BOPIS, Curbside Pickup, 2FA

Procurement: Purchasing process (Acquisition, acquirement, appropriation) procuring. Payment processing. VMS Professional

Banking and Finance: Embossing Process, third party Payment Processing, Pin Encrypt/Decrypt DB2 to BARDCODE Labels, ERP

Project Management Skills/Tools: PMBOK, MS Project, Jira, Confluence, Pivotal, Rally, PI Planning, Agile, Scrum, SDLC, RUP, Plan View, MS excel/Word /Visio/PPT, Share Point, Requisite Pro, Clarity PPM,HP Agile HPSM,TFS, SFDC,BazarVoice, Verint, CMS, Cloud,AWS, Azure, GA4,PBI,CardinalPath,Braze,GCP,Talenone,Syndicate

Open Source: Hadoop, Big Data, Liferay, Solar, Alfresco, Moodle(LMS), Social Office, NOSQL, Cassandra, Iaas, Pass and Saas

Health Care : Claim pricing process, Explanations of benefits, PPO, Adjudication, Patient information, Patented claims, Health insurance portability and Accountability(HIPPA) content Portal and ICD9-Codes

Insurance: Auto Insurance, Electronic processing of accord, Underwriter workflow process, quote, loss history, renewals, endorsements, Cancellations, and Direct billing system

Manufacturing and distribution: Merchandising Modernization, Inventory control, Warehouse management, Returns, Shipping, Material requirements planning, Virtual Warehouse and Inventory, Supply chain and Procurement.

Automobile: Parts and order management, Inventory, Wholesale accounts, Integration with sales and financial accounting module

Telecom Wireless : IPFR OTT, Billing, Activation, Rollover, Conversion, GSM, LTE, UMTS, Universal Biller, BVOIP,Voip,Esign,VLAN, MACD, ASE

Languages: Python, Java, J2EE, .Net, ASP.Net, XML, PHP, VB6.0, HTML, ILE/FREEFORMAT, RPG/COBOL/SQL/400, CLLE. Mainframes. MQ series, FTP, EZ view, Hawkeye

Middleware: IBM MQ series, API, Connect Direct, NDM, Kronos, SOAP, REST

Databases: DB2/400, DB2 UDB,MS-SQL, Access, MySQL, NoSQL

Operating systems: Z/OS, UNIX, Linux, Windows. Ios. Android

Development Tools:Flutterflow,Figma(UI/UX), Visual Studio (.Net), JSR186, Barcode/400, Synon2E, Oracle, Query/400, Crystal Reports, Robot Scheduler,GroupBy and Firebase

Testing Tools:Appium,Flutter Driver,Junit,Calabash ALM,QC, QTP, JIRA, Bugzilla, Browserstack,Test Manager, Clear Quest, Clear Case, A/B testing, JMeter

Others: Requirement gathering, Use Cases,SOA, SOW,PMO, RFP,RFC, CMM process, SOX-Compliance and SQA IT Audits, TDD, BDD, PMO,API, Team Foundation Server (TFS), Sales Force, TIBCO, HPSM, SAP HANA

PROFESSIONAL EXPERIENCE

AAFES (Army & Airforce Exchange) – DALLAS TX, Agile Program/Project Manager APR ’2019 – JAN’2025

Exchange Mobile App iOS and Android Retail and ecomm Application, Infrastructure for US Army and Airforce

Managed multiple federal Government Projects for DOD(Department of Defense) with AWS cloud base Exchange Digital Garrison mobile App and eCommerce for Us Army Community/retail app space ensuring the project is delivered end to end on time within the scope.

Managed the implementation of DG and Exchange Mobile Apps, integrating personalized retail eCommerce services, financial systems, and utilizing Flutter Flow, Figma, and Firebase for seamless user experience.

Led the Community Engagement app development with features like scheduling, social services, and content management, utilizing AWS, GA4, Big Query, cardinal path and Verint Survey for analytics and cloud services.

Directed Native iOS and Android SCRUM teams, overseeing agile deliveries, backlog grooming and refining, sprint planning, retro and risk management using Jira and Confluence for tracking and reporting.

Coordinated the integration of mainframe applications with AWS Cloud, ensuring seamless data retrieval and display on mobile apps, and managed the migration of legacy systems for Army, Marines, Navy, and Coast Guard.

Led the end-to-end execution of the Data Center Infra setup/Migration (DCM) project and Oversee the execution of merchandising financial planning system focused on profitable sales that are aligned with exchange earnings benefiting the military community

Managed quarterly Program Increment (PI) planning, stakeholder alignment, and financial forecasting, including burn rate and cost estimation, while tracking project scope, schedule, and resource allocation using MS Project.

Led project financials, prepared executive governance updates, and maintained comprehensive project management artifacts (SOW, Charter, BRD’s, Status Reports) for federal and military clients, ensuring compliance and stakeholder communication.

Manage funding for the Project using the Project Plan, Prepared EGC estimates, Burn Rate, Costing for Business case. Executive Governance Status updates (Weekly and Monthly), Prepared Bimonthly Cost Sheet, FY Project Charter, FACT sheet and QUAD etc.

Identified and mitigated risks facilitated lessons learned, Retro’s, and managed project changes, ensuring timely delivery within budget, while coordinating with vendors and preparing status reports for executive and VP-level stakeholders for ePMO.

HOMEDEPOT – DALLAS TX, Senior Project Manager _ JUN ’2018 – MAR’2019

Consumer Retail Mobile App iOS and Android Retail Application for THD.

Managed multiple cross-functional teams for the Home Depot retail app project, ensuring timely delivery within scope, and coordinated with stakeholders to develop work breakdowns, track progress, and meet deliverables.

Oversaw procurement activities, including planning and forecasting for mobile app development, collaborated with legal and purchasing teams, and documented variances between actual and forecasted financials using MS Excel.

Coordinated with internal and external vendors, managed project relationships, and defined project scope and objectives, while preparing weekly and monthly status reports for executive and VP-level updates.

Led iOS and Android SCRUM teams, facilitating agile processes like backlog grooming, sprint planning, and retrospectives, while mitigating risks and ensuring successful project rollouts within budget.

Maintained project artifacts using SharePoint, managed changes to scope, schedule, and costs, and conducted post-project reviews to identify key successes and areas for improvement.

THERMOFISHER – AUSTIN, TX, Senior Project Manager/SM JUL ’2017 – MAY’2018

Life science ecommerce retail products

Managed multiple Life Science eCommerce projects for DTO Assays, enhancing the online ordering experience, and managed a $1.2M API and Salesforce integration project.

Defined project scope tracked progress using MS Project, Jira, and Confluence, and applied both agile and waterfall methodologies.

Coordinated the release of cloud-based applications integrated with Mainframe & SAP, ensuring timely, on-budget deployment.

Managed SaaS applications for external users in sales and supply chain and tracked project artifacts and risks through SharePoint and

PMO governance processes.

Led SCRUM teams, coached agile practices, and facilitated backlog grooming, planning, and retrospectives to remove roadblocks and ensure smooth delivery.

Delivered executive-level reports on project status, health, and financials, including dashboards in Jira and Confluence to promote transparency and best practices.

AT & T – Plano, TX, Senior Project Manager -REMOTE FEB ’2015 – JUN ’2017

EBM - Billing Provision and Pricing API and IP Flex Reach Over Transport Mobility, Goss forms and Sign functionality.

Managed the $24M billing API suite implementation for EBM client, integrating Salesforce for universal pricing, and led big data projects

for AT&T, including real-time networking data and seamless integration with IPFR OTT.

Spearheaded OTT cloud services migration for audio, video, and TV streaming with IaaS and SaaS components, while integrating Goss forms products with Salesforce for improved service delivery.

Collaborated with business stakeholders to define project scope, manage budgets, and ensure alignment with goals, utilizing MS Project, SharePoint, and ALM for milestone tracking and performance monitoring.

Led SCRUM teams, coached agile methodologies, resolved issues, and provided daily/weekly status updates, while delivering executive-level reports on project progress, financials, lessons learned, and vendor compliance.

Hewlett Packaged Enterprise - Senior Project Manager - REMOTE - Houston, TX FEB'2014 to Jan’2015

Managed a large, complex IT cloud CDM split project using MS Project and SharePoint for multi-team coordination, employing both waterfall and agile methods to ensure successful delivery and transformation to agile Scrum practices.

Led the release of a cloud-based application integrated with Salesforce.com, managing global implementation across multiple onsite and offshore scrum teams, and providing regular status updates and budget tracking to stakeholders.

Introduced best practices such as pair programming, code reviews, and testing, organized agile ceremonies, coached teams on Scrum principles, and actively mitigated risks to ensure high-quality project outcomes.

CIGNEX TECHNOLOGIES, PLANO, TX – Agile Project/Program Manger DEC'2011 to FEB’2014

BestBuy, RCHFIELD, MN - Agile Project Manager WMS/Product Content Management

Led the implementation of an eCommerce API (JSR) on AWS to enhance product content visibility, while managing the development of Java-based systems to improve customer experience and automation.

Oversaw complex big data processing on AWS, optimizing analysis and storage, and managed healthcare claims and EDI enhancements for United Health and Medica/Med Impact, ensuring timely and effective delivery.

Managed project budgets, tracked progress with weekly updates, resolved stakeholder impediments, and provided status reports to senior management using SharePoint and MS Project.

IU Health, Indianapolis - Collaboration Portal, Claims and Liferay Social Office (LRSO)

Managed a $5 million project budget, coordinating with offshore and onsite teams, providing regular updates to stakeholders, and ensuring timely progress through tools like CA Clarity PPM, Open Workbench, and CA Agile.

Led daily SCRUM sessions, reviewed product backlogs via JIRA, and delegated tasks effectively, resolving conflicts and fostering collaboration to maintain project alignment and momentum.

Tracked project milestones, delivered status reports to PMO, and maintained project documentation in SharePoint, ensuring clear communication, transparency, and timely resolution of issues across global teams.

National Health Service - Austin, Texas - Learning Management System (LMS)

Led the implementation of a collaborative community portal LMS for NHSC, supporting primary care clinicians nationwide, while managing the full project lifecycle to ensure on-budget delivery and scope management.

Analyzed large datasets, transformed them into high-quality content, and implemented Big Data solutions using MapReduce, HDFS, and NoSQL technologies for secure, scalable cloud storage.

Developed and executed project management plans, including scheduling, sprint planning, and risk management, while maintaining program dashboards in Jira and ensuring timely product delivery through regular SCRUM meetings.

COGNIZANT TECHNOLOGIES, TEANECK, NJ – Senior Project Manager SEP'2008 to DEC'2011

Ameriprise Financials - Minneapolis, MN,- Auto Insurance Portal and Content Management

Managed and implemented web portal projects for auto insurance, integrating Liferay and Oracle-UCM with financial module support.

Oversaw portal conversion projects, ensuring delivery on time and within budget, while leading PMO and VPMO groups, supporting

IT SOX compliance and managing vendor relations.

United Health Care - Baskin Ridge, NJ - Claim Pricing Process, EOB, PPO, Adjudication

Managed project planning, resource allocation, and milestone deliverables for $20M projects, leading a 56-member team and collaborating with stakeholders to implement standards. Oversaw healthcare claims and EDI enhancements for United Health and Medica/Med Impact, ensuring communication and issue resolution via SharePoint and MS Project.

Executed project portfolios and resource assignments using Plainview to meet business objectives and closed projects successfully.

First Data Corp -Omaha, NE -Financial and Banking

Managed multiple small-scale Midrange and Mainframe payment processing, integrating with major clients like Amex and Wells Fargo.

Oversaw project alignment with strategy, enhanced retail merchant systems for credit card transactions, and implemented deployment plans for timely production rollout.

RADIANT SYSTEMS INC, Somerset, NJ – Technology Manager/Lead MAR'2005 to AUG'2008

Nike - Beaverton, OR- Technology, Retail It and Warehouse Management System

Managed Nike's gift card application development on Midrange Systems, enabling sales at non-Nike stores and integration with third-party resellers. Implemented an end-to-end gift card sales process, handled DB2 system deployment, supporting SOX compliance audits.

Coca-Cola, Atlanta, GA - Manufacturing and Distribution

Managed end-to-end software development life cycle and upgrades for manufacturing processes, including Inventory & Point-of-Sale, Supply Chain projects in .Net with MSSQL/DB2 backend, and implemented procurement strategies for supplier research operations.

AT & T - Atlanta, GA Telecom Care Pricing /Billing System

Managed the conversion of AT&T customers to Cingular billing system on Mainframe, ensuring project delivery within scope, schedule, cost, and quality, including Blue to Orange conversion and integration processes.

ZENSAR TECHNOLOGIES, Pune, India– Project Lead/Developer FEB’1995 to FEB’ 2005

Retail Industry Labor Management System, Arcadia, Manchester, UK.

Led ARCADIA Retail Management analysis on Mainframe (Cobol/DB2UDB) and Midrange AS400(RPG.ILE, Db2/400), introducing "Labman" system, drafted proposals, designed system specifications, and implemented retail system to track distribution to store processes.

Nissan, BMW and Sharp - Financial Accounting/Fixed Assets/Online Shopping

Led the implementation of a fixed assets management system for Nissan, overseeing a team of nine members and integrating modules

with finance and AR modules.

HCL Technologies - Project Lead/Developer Banking/Inventory & Payroll/Healthcare

Led design and development of Healthcare Management Information System, maintained HR & Inventory management suites, and

contributed to various projects including banking, inventory management, and Y2K compliance.

Contact this candidate