Front Desk Customer Service

DIVUSHNI SINGH

084*******-** Geranium Avenue Lenasia, Johannesburg

️divi64844@gmail.com

INTRODUCTION

"I am a detail-oriented receptionist with over 10 years of experience in customer service, adept at managing administrative and front desk operations in both small and large-scale office environments. Fluent in English and Afrikaans, I am proficient in Microsoft Office Suite, Sage Pastel and DX Pro, ensuring efficiency in daily tasks.

If given the opportunity to join your company, I will bring a strong work ethic, reliability, and a commitment to excellence in all assigned responsibilities. I am a dedicated professional who takes pride in delivering high-quality service and going above and beyond to contribute to the success of the team."

EXPERIENCE

3Diam Cutting Works (2024- 2025)

Administrative & Front Desk Support

Administrative duties

Assisting clients with inquiries and services

Managed invoicing using DX Pro & QuickBooks

Served as a health & safety representative (HSE)

Provided first aid support

Conducted stock taking and inventory management

Answered and forwarded calls professionally

Oversaw front desk operations

Assisting the director with administrative tasks

Coordinated courier bookings for collections and deliveries.

ITAL ESPRESSO WORX (2012-2021)

Receptionist / Office Administrator

Managed front desk operations efficiently

Performed daily administrative duties

Answered and forwarded calls professionally

Utilized Sage Pastel for data entry and transactions

Conducted stock taking and inventory control

Assisted the director in sales-related tasks

LUKEDAN TRAINING (2011-2012)

Receptionist

Managed front desk operations

Scheduled and handles bookings

Answered and directed calls professionally.

BROADSKI TRADING (2011)

Call Centre Agent

Outbound cold calling.

SPAR (2010-2011)

CASHIER

Processed customer transaction efficiently

EDUCATION

Willowmead Secondary school

Matric-Bachelor Pass (Completed in 2010)

COURES

Health and safety representative (HSE)- (2024)

OHS - (2024)

Legal Liability - (2024)

First Aid (Level 1) - (2024)

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