Quality Assurance Control

MR.KIM JONES

ARLINGTON VA, USA 301-***-**** ***********@*****.***

SENIOR SOFTWARE TESTING & QUALITY ASSURANCE EXPERT Strategic Technologist / Results-Driven Innovator / Visionary Architect / Stakeholder Catalyst Accomplished Senior Quality Control Analyst with a distinguished track record of engineering strategic, data- driven solutions to optimize quality assurance processes across high-performance environments. A visionary leader skilled in leveraging advanced methodologies and analytics to enhance operational efficiency, ensure regulatory compliance, and reinforce cybersecurity frameworks. Expertise in the seamless integration of complex technical systems, coupled with an unwavering commitment to elevating business objectives through robust quality control measures. Renowned for translating intricate regulatory requirements and technical concepts into actionable, impactful insights, fostering an organizational culture built on precision, accountability, and continuous improvement. Recognized for empowering cross-functional teams, driving excellence, and safeguarding corporate assets through transformative solutions. A trusted advisor to senior leadership, adept at making data-centric, forward-thinking decisions that enhance both operational and strategic outcomes.

CORE COMPETENCIES & SPECIALIZED EXPERTISE

Identity and Access Management Cybersecurity Operations Advanced Data Mining Expertise Digital Forensics Performance Optimization Architect Strategic Data Governance Data-Driven Decision Making & KPI Modeling Risk Mitigation & Conflict Resolution Solutions-Focused Mindset & Vision Stakeholder & Vulnerability Management Continuous Learning & Adaptability Acquisitions & Legal Expertise Emerging Technologies & Innovation PROFESSIONAL EXPERIENCE

ATLANTA PUBLIC SCHOOLS 02/2023–PRESENT

TECHNOLOGY SPECIALIST/PARA-EDUCATOR 30-40hrs Per Week

Revolutionizing Educational Technology & Infrastructure: Spearheaded the deployment and integration of advanced digital tools such as smartboards, interactive learning platforms, and cloud-based resources across the district. My leadership in system design and tech rollouts resulted in 30% improved learning outcomes by enhancing access to real-time content and providing innovative learning experiences for students and educators.

Optimizing Classroom Technology for Student Engagement: Led the adoption of advanced learning management systems (LMS) and digital collaboration tools, increasing student participation and engagement in both virtual and in-person learning environments. By personalizing educational content, I improved student comprehension and academic achievement, directly impacting district performance metrics.

Cybersecurity Leadership & Data Protection: Championed cybersecurity initiatives, ensuring robust data protection for all student and district information in compliance with FERPA and other regulations. I implemented secure access protocols and privacy measures, mitigating potential cybersecurity risks and protecting sensitive data, achieving 100% security compliance in district technology systems.

Hands-On Student Support & Academic Development: As a Paraeducator, provided tailored support to students with diverse learning needs, helping them navigate both academic challenges and personal growth. My individualized support and engagement strategies directly contributed to a 15% improvement in student participation and fostered stronger relationships between students and their learning environment.

Network Performance Enhancement & Operational Efficiency: Optimized district network infrastructure and IT systems, ensuring fast and reliable access to educational tools. Through strategic performance management and proactive system monitoring, I reduced network downtime by 25%, improving both administrative efficiency and learning accessibility across schools.

Strategic Collaboration & Stakeholder Leadership: Collaborated with school administrators, teachers, and IT teams to identify technology gaps and deliver tailored solutions. My expertise in stakeholder engagement resulted in the seamless integration of technology, ensuring consistent, efficient, and strategically aligned systems that elevated the district’s overall performance.

Training and Empowerment for Technology Adoption: Designed and delivered comprehensive training programs for educators and staff, ensuring full adoption of digital tools and maximizing their potential for teaching and student engagement. As a result, faculty technology proficiency increased by 40%, empowering educators to seamlessly incorporate tech into their lessons, leading to better learning outcomes.

UNITED STATES DEPARTMENT OF LABOR 08/2017–08/2020

SENIOR QUALITY CONTROL ANALYST 50-60hrs Per Week

Strategic Test Planning and Execution: Architected and executed comprehensive test plans, incorporating automated test scripts utilizing Selenium and Java, ensuring seamless integration across the software development lifecycle. Spearheaded rigorous testing initiatives for Department of Labor Business Enterprise Software and Public- Facing Web Applications, optimizing system functionality and performance while ensuring compliance with operational requirements.

Collaborative Stakeholder Engagement: Worked in close partnership with product leaders, developers, and key stakeholders to define precise user requirements for testing, ensuring alignment with overarching business objectives. Conducted technical assessments and provided authoritative guidance on operational practices, consistently enhancing test procedures based on prevailing industry standards and technological advancements.

Defect Prioritization and Resolution: Proactively engaged in requirement gathering sessions and high-level stakeholder meetings, employing strategic analysis to prioritize critical defects and optimize testing workflows. Leveraged a deep understanding of both business requirements and customer imperatives to drive swift, high-impact resolutions, ensuring that testing outcomes aligned with project timelines and organizational goals.

Comprehensive Test Case Development and Execution: Demonstrated exceptional expertise in writing and executing detailed test cases and scripts, managing the creation and maintenance of test data. Executed both manual and automated testing strategies, ensuring the application’s robustness and flawless operation while consistently meeting customer specifications and business requirements.

Advanced Database and SQL Testing: Leveraged Structured Query Language (SQL) to conduct in-depth database testing, validating both back-end and front-end components. Applied advanced SQL querying techniques to rigorously test and verify data integrity across Oracle 11g/12c databases, ensuring operational excellence and alignment with business needs.

Verification and Quality Assurance Leadership: Led verification efforts utilizing defined testing methods and procedures, maintaining rigorous documentation of identified issues and facilitating rapid resolution with development teams. Ensured comprehensive issue tracking, providing clear, actionable insights through the preparation of Test Result Reports and bug reports, facilitating seamless communication with cross-functional teams.

Security and Compliance Testing Excellence: Applied Selenium WebDriver for regression testing and security validation, safeguarding the integrity of applications while mitigating risks through targeted security assessments. Conducted detailed HTML and XML code analysis to detect and resolve vulnerabilities, thereby ensuring the safeguarding of sensitive data and systems.

Performance and Accessibility Testing Mastery: Led performance testing initiatives, utilizing tools such as JMeter to ensure optimal application performance across diverse operating environments. Conducted rigorous 508 compliance testing to meet government accessibility standards, employing tools such as DHS Trusted Tester, WAVE, and JAWS to ensure full regulatory adherence.

Agile Methodology and Technological Integration: Championed testing strategies within an Agile Test Environment, applying expertise in emerging technologies, including GIS, Cloud platforms, SOA, and Web Services. Continuously integrated innovative technologies into testing practices to maintain the highest standards of operational quality and performance.

Advanced Reporting and Documentation: Accurately documented and tracked all testing activities within Quality Center 11.0 and Jira, maintaining transparency and ensuring traceability. Delivered actionable insights through meticulous Test Result Reports, keeping stakeholders informed and ensuring that all critical testing milestones were met with precision.

UNITED STATES DEPARTMENT OF LABOR 06/2016–08/2017

SENIOR QUALITY CONTROL ANALYST 50-60hrs Per Week

Architect of Comprehensive Test Plans & Automation: Strategically designed, developed, and implemented robust test plans and automated test scripts utilizing Selenium and Java, ensuring rigorous end-to-end validation of critical applications, including Department of Labor Business Enterprise Software and Public-facing Web Applications. Elevated testing processes through tailored frameworks, fortifying the department’s software systems and enhancing operational efficiency.

Cross-Functional Collaboration & Requirements Synthesis: Acted as a pivotal liaison between product leaders, developers, and stakeholders, meticulously defining and translating complex user requirements into actionable, high-performance test strategies. Provided expert assessments of technical and operational practices, aligning testing protocols with strategic business objectives and ensuring the seamless execution of initiatives across all stages of the software development lifecycle.

Excellence in Defect Prioritization & Resolution: Demonstrated unparalleled expertise in defect identification, prioritization, and resolution, leveraging a sophisticated understanding of business requirements and customer needs. Orchestrated the swift and effective remediation of critical issues, thereby ensuring that testing outcomes met all defined quality standards while minimizing system disruptions and optimizing long-term business success.

End-to-End Testing Expertise & Validation: Authored, executed, and maintained test cases and scripts, performing both manual and automated testing to ensure comprehensive validation of system functionalities. Executed precise verification procedures, validating systems against technical specifications and regulatory requirements to deliver flawless software solutions that meet both customer and business objectives.

SQL & Database Optimization Leadership: Leveraged advanced SQL techniques to perform in-depth database testing, ensuring seamless interaction between back-end and front-end systems. Demonstrated deep expertise in Oracle 11g/12c databases, executing complex SQL queries, optimizing database performance, and ensuring data integrity and security across critical platforms.

Cybersecurity Testing & Risk Mitigation: Led security testing initiatives utilizing Selenium WebDriver for automated regression test suites, ensuring that applications adhered to robust security protocols and were protected against potential vulnerabilities. Conducted exhaustive HTML and XML code reviews to identify security gaps, implementing timely and effective risk mitigation strategies that safeguarded critical data and systems.

Performance & Compliance Testing Excellence: Championed performance testing strategies using tools such as JMeter, ensuring that systems performed optimally under high-traffic conditions and were fully scalable. Led the execution of 508 compliance testing with tools such as DHS Trusted Tester, WAVE, and JAWS, ensuring full regulatory adherence to accessibility standards and fostering an inclusive digital environment.

Agile Methodology & Advanced Technology Integration: Led the integration of Agile testing methodologies within highly dynamic and fast-paced environments, ensuring the adaptability of testing practices to evolving project requirements. Incorporated cutting-edge technologies including GIS, Cloud Computing, SOA, and Web Services into testing protocols, positioning the Department of Labor’s technology infrastructure as a leader in innovation and efficiency.

Comprehensive Documentation & Strategic Reporting: Methodically documented all test artifacts within Quality Center 11.0 and Jira, ensuring transparency, accountability, and traceability of all testing activities. Delivered in-depth Test Result Reports, providing actionable insights to stakeholders and enabling data-driven decisions that aligned with strategic business goals and project timelines.

Leadership in Continuous Improvement & Process Optimization: Demonstrated an unwavering commitment to continuous improvement by constantly refining testing processes and methodologies. Led efforts to identify operational inefficiencies and implement strategic process enhancements, ultimately driving the optimization of testing workflows and ensuring the delivery of high-quality, secure, and performance-optimized software solutions. UNITED STATES DEPARTMENT OF LABOR 11/2014–06/2016

SENIOR QUALITY CONTROL ANALYST 50-60hrs Per Week

Innovative Test Framework Design & Advanced Execution: Devised and executed forward-thinking test plans and test cases to rigorously validate Department of Labor Business Enterprise Software and Public-facing Web Applications. Applied a technology-first approach to drive testing efficiency, ensuring alignment with both business needs and evolving regulatory frameworks, resulting in seamless integration and high-performing solutions.

Automation Expertise & Performance Optimization: Spearheaded the automation of Regression Testing using Selenium IDE, advancing testing efficiency and reducing manual labor by over 50%. Designed and executed performance testing and load testing protocols that evaluated system resilience under high user demand, ensuring consistent scalability and optimization across all platforms.

Advanced Security Protocols & Risk Mitigation: Led security testing initiatives using industry-leading tools to detect vulnerabilities early in the development process, ensuring that all systems adhere to the highest security standards and regulatory requirements. Proactively implemented HTML and XML code analysis to identify security risks, taking immediate action to fortify the department's systems against cyber threats.

SQL Mastery & Backend System Testing: Applied expert-level SQL skills to perform comprehensive database testing, ensuring seamless data integration and system synchronization across complex backend systems. Conducted system integration testing, ensuring that data integrity and performance were maintained at the highest standards, safeguarding critical information and operational processes.

Cross-Platform & Compatibility Testing Leadership: Led cross-browser testing initiatives to guarantee consistent user experiences across a diverse range of platforms, devices, and browsers. Integrated automation to enhance cross- platform compatibility, ensuring that applications remained highly accessible and responsive in dynamic user environments.

Strategic Resource Management & Automation Integration: Maximized resource allocation by strategically implementing a 60% manual testing and 40% automated testing model. This data-driven strategy significantly reduced cycle times, optimized resource efficiency, and ensured comprehensive testing coverage, positioning the department to consistently meet deadlines without compromising on quality.

Comprehensive Reporting & Data-Driven Decision Making: Developed and delivered Test Result Reports and executive summaries that communicated technical findings with clarity, enabling data-driven decisions at all levels of leadership. My reports provided key insights into system performance, identifying optimization opportunities and ensuring continuous alignment with business goals.

Cloud & Emerging Technology Integration: Proactively integrated Cloud-based testing solutions and emerging technologies into the testing environment, ensuring that the department’s technology infrastructure stayed ahead of the curve. By leveraging cutting-edge solutions, I optimized test execution speed, enhanced scalability, and ensured that the department’s systems remained flexible, secure, and highly performant.

Continuous Improvement & Innovation Leadership: Led ongoing process optimization initiatives, embracing new technologies and continuously refining testing methodologies to reduce inefficiencies and enhance overall software quality. Fostered a culture of continuous innovation, ensuring that the U.S. Department of Labor’s technology solutions were future-ready and capable of supporting evolving organizational needs. VISION TECHNOLOGIES SERVICES 04/2013–05/2014

SYSTEMS ANALYST (CMMI Level 3) 40-50hrs Per Week

Architect of High-Impact Testing Frameworks: Conceived and executed strategic test plans and test cases, rigorously validating World Cue 6-2106 Com v2.0 Public Facing Web Applications across diverse platforms such as ASP.NETand TFS. My forward-thinking approach to test architecture ensured seamless integration between business goals and technical execution, optimizing system stability, security, and performance.

Pioneering Methodology & Process Leadership: Spearheaded the adoption of advanced testing methodologies, including Functionality Testing, Integration Systems Testing, and Regression Testing, resulting in more efficient testing cycles, improved system accuracy, and the rapid identification of potential issues. My leadership in process innovation not only accelerated project delivery but also dramatically reduced defect rates, improving product reliability.

Strategic Collaboration & Stakeholder Alignment: Led cross-functional teams to define and refine user requirements, ensuring that technical deliverables aligned with organizational objectives. My collaborative leadership bridged gaps between development teams, product managers, and executives, enabling the delivery of high-quality software on time, within scope, and on budget.

Security-First Approach to Automation & Testing: Championed Selenium IDE to automate Regression Testing, reducing testing time by 50% and improving overall accuracy. Implemented security protocols within the testing process, identifying vulnerabilities early, mitigating potential threats, and ensuring the protection of critical systems and sensitive data.

SQL & Advanced Backend System Testing: Applied advanced SQL techniques to conduct comprehensive database testing, validating back-end systems and user interfaces for data integrity, efficiency, and security. Led system integration testing to ensure seamless data flow, optimizing system interactions, and safeguarding against errors or inconsistencies that could impact functionality.

Performance Optimization & Scalability Mastery: Directed performance testing, stress testing, and load testing, ensuring that applications performed optimally even under extreme conditions. My work optimized system scalability, ensuring that software could handle future growth while maintaining peak performance and responsiveness in real- world scenarios.

Proactive Security Risk Assessment & Resolution: Conducted in-depth analysis of SOAP UI, HTML, and XML to detect and resolve security vulnerabilities, ensuring that systems remained secure from evolving threats. Implemented risk mitigation strategies that strengthened data protection, ensured regulatory compliance, and fortified system integrity.

Agile-Driven Test Execution & Release Management: Managed multiple concurrent releases in a high-velocity Agile environment, ensuring timely delivery of robust, secure applications without compromising quality. My agile approach to test management ensured efficient iteration cycles and accelerated the release of feature-rich software to market.

Efficiency-Driven Resource Management: Devised and executed a balanced testing approach utilizing 60% manual testing and 40% automated testing, optimizing resource utilization and ensuring comprehensive test coverage. This combination of manual and automated testing drove faster release cycles, reduced time-to-market, and improved overall test quality.

Impactful Reporting & Data-Driven Insights: Delivered clear, actionable Test Result Reports and executive summaries, translating complex testing findings into strategic insights. My data-driven reports informed senior leadership decisions, driving better alignment between business goals and technology objectives while facilitating continuous improvement.

Continuous Innovation & Technology Integration: Led the integration of emerging technologies and best practices into the testing process, keeping the organization ahead of industry trends. My focus on continuous improvement ensured testing frameworks remained agile, efficient, and scalable, paving the way for future innovation. GENERAL DYNAMICS 09/2010–12/2012

PRINCIPAL ANALYST (CMMI LEVEL 5) 40-50hrs Per Week

Architect of Advanced Testing Strategies: Pioneered and executed cutting-edge testing frameworks that adhered to CMMI Level 5 standards, integrating regression testing, functionality, and integration systems testing to drive excellence in every stage of development. My approach resulted in a 30% reduction in system defects and significantly shortened release cycles while ensuring system stability and compliance.

Champion of Process Innovation & Efficiency: Led continuous process improvements, introducing automation into manual testing processes through Selenium IDE, cutting testing times by 50% and reducing error rates. My process reengineering drove a measurable increase in productivity and allowed for faster delivery cycles without sacrificing quality or accuracy.

Agile Transformation: Spearheaded the adoption of Agile methodologies, ensuring rapid response to evolving project requirements and delivering software solutions with greater efficiency and adaptability. Through Agile testing cycles, I helped the team achieve faster time-to-market for critical releases, aligning development with business goals while maintaining high standards of quality.

Integration & Data Integrity Leadership: Leveraged SQL, Oracle, and DB2 for complex database testing, ensuring seamless integration between back-end systems and front-end applications. My expertise in system integration and data synchronization ensured accurate data flow, optimized system performance, and increased the scalability of mission-critical applications.

Strategic Performance Optimization: Directed stress, load, and performance testing, identifying system bottlenecks and optimizing system architecture for scalable solutions. As a result, application through put improved by 25%, ensuring systems could perform under varying demands, delivering continuous value to stakeholders and ensuring operational resilience.

Security-Focused Test Management: Led security testing efforts, identifying vulnerabilities and implementing corrective actions across systems. My proactive approach to security risk management ensured compliance with federal regulations and protected sensitive data from potential breaches, safeguarding the organization’s reputation and compliance standing.

Innovative Security Testing Protocols: Utilized SOAP UI, HTML, and XML to conduct thorough security assessments and prevent security vulnerabilities. By incorporating advanced risk mitigation strategies, I significantly enhanced the resilience and security of all software products.

Executive Reporting & Strategic Insights: Delivered high-level executive reports that provided actionable insights into test performance, project progress, and system issues. My ability to distill complex technical details into strategic recommendations enabled senior leadership to make data-driven decisions, align resources effectively, and prioritize high-value initiatives.

Stakeholder Engagement & Relationship Building: Fostered strong relationships with internal and external stakeholders, ensuring alignment between business objectives and technical delivery. My transparent and strategic communication ensured project goals were met, fostering a collaborative environment that enhanced project delivery and overall success.

BASTION TECHNOLOGIES 05/2006–08/2010

SOFTWARE TEST ENGINEER (CMMI LEVEL 3) 40hrs Per Week

Mastermind of Test Strategy & Execution: Led the design, development, and implementation of comprehensive Test Plans and Procedures (TPP) for NASA HQ’s software solutions. Focused on translating complex requirements into actionable, testable specifications, ensuring alignment with CMMI Level 3 standards. My strategic oversight and precise test case development contributed to flawless execution and the successful deployment of key applications.

Innovative Automation Leadership: Spearheaded the integration of Selenium IDE for automated regression testing, significantly reducing manual testing time by 50% and enhancing test accuracy. By driving automation initiatives across multiple browsers, I ensured rapid, consistent testing cycles that optimized resources, minimized human error, and accelerated time-to-market for mission-critical software.

Advanced Web Application & Code Analysis: Conducted in-depth HTML code analysis for NASA’s public-facing web applications, adhering to strict IEEE standards and identifying key vulnerabilities. Led CSS evaluations to rectify inconsistencies in font and text formatting, ensuring optimal website performance and user interface consistency. My focus on both front-end and back-end integrity ensured robust user experiences.

JavaScript Performance Optimization: Evaluated JavaScript code to ensure the flawless execution of dynamic web documents, ensuring the accuracy of content and functionality. My expertise in front-end optimization contributed to seamless web page loading and ensured consistent and high-quality user interactions across all platforms.

Expert Database Testing & SQL Proficiency: Leveraged advanced SQL, Oracle, and DB2 skills to perform back-end testing, ensuring data consistency and integrity across complex systems. My database expertise allowed for the identification and correction of discrepancies, strengthening the overall reliability of NASA’s mission-critical applications.

Strategic Hybrid Testing Approach: Executed a hybrid testing strategy consisting of 70% manual testing and 30% automated testing within a .NET environment. This approach maximized testing coverage, ensured comprehensive defect detection, and maintained high-quality software delivery standards while optimizing time and resource allocation.

Compliance Assurance & Risk Mitigation: Played a critical role in ensuring regulatory compliance and managing risk mitigation throughout the testing lifecycle. Led 508 compliance testing initiatives to ensure accessibility for users with disabilities, establishing industry-leading quality standards and fostering inclusive user experiences.

Continuous Process Optimization & Thought Leadership: Championed continuous process refinement, driving improvements across testing workflows and aligning teams with best practices in testing, development, and deployment. My leadership in process improvement directly resulted in enhanced team productivity, reduced cycle times, and increased software quality at every stage of development.

Executive Reporting & Strategic Insights: Delivered executive-level reports that provided actionable insights into testing outcomes, defect trends, and performance bottlenecks. My ability to translate complex technical data into strategic recommendations empowered senior leadership to make informed decisions, improving resource allocation and accelerating critical project timelines.

AWARDS & RECOGNITIONS

Certificate of Appreciation and Team Award – Recognized for my outstanding contributions and innovative leadership on the HITSS-INDYNE contract at Bastion Technologies, where my efforts consistently exceeded performance expectations. This award acknowledges my ability to drive high-impact solutions and deliver mission-critical software for NASA with precision, ensuring timely and quality deliverables under the most complex of conditions.

Exemplary Performance Award – Honored for my superior performance and commitment to excellence in software testing, particularly in high-stakes, mission-critical projects. This prestigious recognition reflects my unwavering dedication to achieving operational success and ensuring flawless software execution, ultimately contributing to NASA’s continued leadership in space exploration.

Silver Contributor Award – Awarded for exemplary contributions to the Hubble Space Telescope project at Science Applications International Corporation (SAIC). My work directly influenced the optimum performance and scientific capabilities of the telescope, enabling groundbreaking advancements in astronomical research. The award highlights my ability to consistently deliver exceptional results in high-profile scientific missions.

Group Contributor Awards – Acknowledged for my key role in supporting groundbreaking space missions including GRO, EUVE, TRMM, SAMPEX, XTE, TERRA, SOHO, and the Hubble Space Telescope. This award underscores my expertise in system integration and software testing, which were critical in ensuring operational success for NASA’s largest space programs.

Innovative Leadership Award – Recognized by General Dynamics for pioneering efforts in technological innovation and operational optimization, where my leadership helped drive major improvements in both system integration and software performance, elevating organizational capabilities and

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