Service Technician Customer
Resume:
Taylor Foss
Honest hardworking woman ready for anything
Santa Rosa, CA 95403
**********@*****.***
Professional Summary
As a young single mother, without a lot of options, I had to learn quick. Growing up my father raised me and taught me just about everything he knows from being a geologist to being a painter, a mechanic, a plumber electrician, a roofer, a framer, a welder, and an all-around do-it-yourself 90s dad. Intern, I showed my children because these skills are worth their weight in gold. I have an obsession with tools. Figuring out how they work, learning how to use them, to figuring out tricks how to make the projects go smoothly and efficiently. Almong with adding my own modifications if needed to make the tool or product even stronger, more efficient, easier and safer to use. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Pool Service Technician
Johnson's Pools and Spas-Santa Rosa, CA
April 2024 to July 2024
• Performed routine maintenance and cleaning of swimming pools, ensuring optimal water quality and safety standards
• Maintained accurate records of service visits, including work performed, materials used, and customer interactions
• Collaborated with customers to address their specific pool needs and provided recommendations for improvements or upgrades
• Responded promptly to customer inquiries and concerns regarding pool maintenance or repairs
• Installed new pool equipment such as filters or heaters according to manufacturer guidelines
• Managed inventory of supplies needed for pool maintenance tasks and placed orders when necessary
• Safely handled hazardous chemicals required for maintaining proper water chemistry levels
• Provided exceptional customer service by addressing any concerns or issues promptly and professionally
• Demonstrated strong problem-solving skills by quickly identifying the root cause of equipment malfunctions
• Collaborated with team members to develop innovative solutions for complex pool maintenance challenges
Bartender
Celebration unlimited-Santa Rosa, CA
January 2012 to April 2024
Working as a bartender for celebrations unlimited was exciting, fast paced, and very detailed oriented. I ran the open bars for the catering company for years. I would also step in and help with any of the catering duties that needed attention. Along with food prep, cooking and serving. Keeping the guest happy and having a good time at their celebrations was always my goal. Being a people person I loved it. Field Service Technician
The Hillman Group-Cincinnati, OH
August 2017 to February 2023
As a field service representative for the Hillman group, I was responsible for maintaining a good relationship with various hardware stores in my district. I demonstrated how to use our tools with our premium fasteners to “do it yourself” home repair customers and contractors. My weekly duties include placing orders for stores such as Friedmans, Tractor supply, Walmarts and Pepboys in my district. As the orders would flow in I would perform quality checks on all tools and fasteners that we provided. I was responsible for all the key machines in my district. Performing necessary repairs and maintenance, calibration and training to all employees in my stores. Along with inventory I also took a special interest in our Inovations department. My duties included, listening to the customers needs and applying them to tools and fasteners already available in our line or needed in our line. Department Manager
Walmart-Windsor, CA
October 2011 to August 2017
Walmart was a very fast paced retailer that I quickly moved up from temporary holiday cashier to a consumable department manager. I worked on their remodel team along with their planogram team. I assisted with their back room inventory management team along with many customer service teams. Dental Assistant
Dr. Rich Dr.Albers Dr.Bennett-Santa Rosa, CA
January 2007 to January 2012
Starting out as their sterilization assistant, I worked my way up to a dental assistant and earned my RDA. Life had other plans for me though. I loved being a dental assistant and always wanted to go back. Education
Some college in Life and earth sciences
College of Marin - Marin County, CA
June 2000 to February 2006
High school diploma
Nusuch Highschool - Sebastopol, CA
September 1997 to June 2000
Skills
• Appliance repair (3 years)
• Construction
• Planograms (10+ years)
• Dental assisting (6 years)
• Sales
• Mechanical Knowledge
• Communication skills
• Inventory control (10+ years)
• Carpentry
• Hazmat (10+ years)
• Dental X-ray tech (6 years)
• Mechanic Experience
• Heavy Equipment Operation
• Blueprint Reading
• Electrical Experience
• Remodeling
• Honest humble and ready to put my all in to anything I do.
• Hand tools knowledge (10+ years)
• Fast learner
• Schematics
• Reliable
• Drywall (2 years)
• Welding
• Service Technician Experience
• Field Service
• Quality control
• Troubleshooting
• Upselling
• Caulking
• Stocking (10+ years)
• Retail sales (6 years)
• Quality Control
• Handyman
• Construction painting
• Power tool maintenance (10+ years)
• Fabrication
• Good communication skills
• Manufacturing
• Customer service
• Calibration
• Roofing (4 years)
• Equipment Repair
• Metal stud framing (5 years)
• Sterile processing (6 years)
Certifications and Licenses
Driver's License
CPR Certification
CDL
December 2021 to December 2024
Coronal Polish Certificate
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