Emergency Dispatch
Resume:
Paulita Sage
Albuquerque, New Mexico 87106
***********@*******.***
Objective:
• Seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings.
Experience:
PRESBYTERIAN HOSPITAL MAY 2022- CURRENT
PCSC/ISS PBX Operator- Works with central communication center that ensures all routine, moderate, emergent requests answered and routed in a timely manner. Responds to critical patient care code calls via dispatching information to clinical personnel. Monitor CDS fire panels, dispatch safety personnel calls according to hospital policies and procedures. Acts as a liaison for patients, members, and multiple departments within the Central Delivery System.
ANSWER ARIZONA OCT 2020-FEB 2022
Operator/Dispatcher- After hours emergency service telecommunications. Take incoming calls from clients, patients to pre-screen and provide secure messages to the after-hours on call designated personnel. Equipped to access relevant information in a fast-paced environment. Update and verify on-call scheduling, holding messages and emailing regarding urgent messages.
SANDIA RESORT & CASINO FEB 2020- JUN 2020
Hostess- Attend, professionally represent, and promote the Casino at offsite promotional events. Distribute promotional material and provide general information about the casino, inventory promotional gifts, promotional stock and redemption merchandise. Tracks items according to policies and procedures HUSTLER HOLLYWOOD DEC 2018- SEP 2019
Stock Lead- Responsible for the timely flow of merchandise from the stockroom to the sales floor and ensure that products are received and processed in an efficient, timely and accurate manner. Execute daily action plans agreed upon by the management team to ensure effective and consistent store operations. Maintain organization, cleanliness, and best practice standards for the stockroom. HOMECARE ASSISTANCE APR 2017- JAN 2018
Caregiver- Assist clients with limited abilities. Provide clients with personal hygiene such as bathing, dressing and grooming. Assisted in light housekeeping duties such as laundry, cooking and traditional guidance. Provided transportation services, exercise and physical assistance. Gave reminders of when the clients’ medication needed to be taken. Played a role in conversation, companionship and mental stimulation. ALBUQUERQUE PUBLIC SCHOOLS SEP 2013 – NOV 2016
Clerk (eCademy Virtual High School) -Assistance with updates on computer database, distribute reports, correspondence and other documents. Handled internal and external telecommunications by receiving and relay calls with routine inquires. Maintained and updated files and records, cumulative and attendance. Handled routine paperwork by sorting, routing, gathering signatures and follow through various dispositions. Education:
May 2005
HIGHLAND HIGH SCHOOL
Albuquerque, New Mexico, Diploma
August 2023
CENTRAL NEW MEXICO COMMUNITY COLLEGE
Albuquerque, NM, Sterile Processing Technician
Certificate
Skills
• Microsoft Office
• Answer Multi-Phone System
• Data Entry
• SPOK, CMS
• Customer Service
• School Max/Synergy
• Blackboard, Apex, Advance Academics Programs
• PMD, TigerText, MyAirMail, Spectrum
Certificates:
Surface Navy Association – “The Stephen Decatur Award”, April 2004 New Mexico Military Institute Leadership Award, June 2004 Dandelion Jr. ROTC Achievement Award, May 2005
New Mexico Jr. College Campus Ambassador Award, 2005-2006 References:
Isabel Madrid
Albuquerque Public Schools
Ariel Zamora
Presbyterian Hospital
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