Lisa M. Rice
*************@*****.***
PROFESSIONAL SUMMARY
Professional Catering Manager, bartender, and server who provides the highest quality service to private and corporate clients requesting catering services. Adept at fulfilling client requests by efficiently allocating resources. Proficient in the application of food and beverage handling and preparation procedures.
HOSPITALITY SKILLS
Significant understanding of catering and food preparation procedures
Ability to recommend cocktails, wines and craft beers that complement patrons’ meals
Strong ability to allocate resources to ensure timely service
Ability to anticipate needs and professionally resolve issues
Ability to manage multiple tasks efficiently
Proficient in the use of MS Word, Excel and related programs
Excellent written and verbal communications skills
PROFESSIONAL EXPERIENCE
October 2022 – Present – Bartender/Server, Catering By Design
March 2022 – Present – Bartender/Server, 12 St Catering
November 2019 – March 2022 – Bartender/Server, McGillins Olde Ale House
November 2018 – November 2019 – Bartender/Server, Famous Dave's
RESPONSIBILITIES
Prepare cocktails, perform inventory, practice safe alcohol procedure
Maintain cash drawer and reconcile all discrepancies
Greet guests, present menus and respond to questions regarding menu items
Explain how a variety of menu items are prepared by describing ingredients and cooking methods
Serve food and beverages
Check regularly with guests to ensure that they are enjoying their meals and take necessary action to resolve any complaints
Perform side-work and stock service areas with supplies
CERTIFICATION
Ramp Certification October 2024
EDUCATION
Master of Science in Educational Technology Keller Graduate School of Management (6 credits remaining) G.P.A 3.95
Bachelor of Science in Technical Management - Database Management DeVry University G.P.A 4.0