Project Management Product Analyst
Resume:
MADHURI KAVURU
Contact
*************@*****.***
Eldersburg, MD 21784
Skills
Programming VB Script
Java Script
Shell
SQL
Perl
Java
MS Office Suite
Development/Testing Taiko
Gauge
HP Unified Functional Testing (UFT/QTP)
and Selenium IDE/ WebDriver
Maven
TestNG
Postman
CA Workload Automation and Jenkins
Cross-functional Collaboration
Regression Testing
Project Management DR Teradata
Oracle
MySQL and MS Access.
IDE
Eclipse
IntelliJ
Summary
Results-driven IT Specialist with 15+ years of federal experience supporting CMS programs including Medicaid & CHIP, Physician Value, and HPMS. Proven expertise in system design, development, testing, and implementation across SDLC and TLC frameworks. Skilled Product Analyst and QA Lead with hands-on Agile/SAFe experience, specializing in requirements analysis, stakeholder engagement, and continuous process improvement. Strong communicator with deep technical acumen known for delivering high-quality solutions, conducting feasibility studies, and driving modernization of IT systems. Work Experience
Senior Quality Analyst / Product Analyst Jan 2019 - May 2025 Softrams LLC Baltimore, MD
Led the implementation of plan-level data setup in HPMS for various plan types (HMO, PPO, Cost Plan, PFFS, MMP), ensuring accurate and timely data processing, which streamlined operations and improved data integrity. Served as the task lead for designing Plan Specific Data files and creating data mock-ups for each plan type, including Part B (Inpatient, Outpatient, Preventive Services, Ambulance Services, etc.), Part C (Out of Network, Point of Service, Cost Sharing, etc.), and Part D
(Medicare Rx Drugs) within the Plan Benefit Package (PBP) standalone application. Enhanced test execution and defect management efficiency by utilizing Jira and TestRail, leading to a 30% increase in test coverage and a 20% reduction in post-release defects. Identified and resolved application discrepancies, enhancing bid accuracy, and reducing the bidding timeline by 25%.
Directed the analysis of project requirements and formulated strategic business scenarios, resulting in a 40% increase in customer engagement and a 25% improvement in conversion rates achieved by implementing personalized marketing campaigns and UX enhancements. Organized and facilitated team meetings to drive test execution, foster collaboration, build team cohesion, and support project enhancements, resulting in a 30% increase in test efficiency and improved incident management practices. Developed and delivered detailed daily and weekly status reports for the CMS Leadership group, covering defect reports for asset management, properties, and logistics, along with comprehensive testing summary reports, providing valuable insights for swift issue resolution and operational efficiency.
Collaborated closely with project management teams, development teams, and various stakeholders to seamlessly integrate CMS applications, resulting in a 15% reduction in customer churn and a 10% increase in upsell opportunities. Streamlined and optimized the CI/CD pipeline, resulting in a 50% reduction in deployment time and a 75% decrease in post-deployment errors. Mentored and developed a team of ten executives, implementing monthly performance assessments and personalized coaching plans, resulting in a 25% increase in individual KPIs and promoting 6 team members ahead of schedule. Quality Assurance Specialist Mar 2015 - Jan 2019
Northrop Grumman/Peraton Baltimore, MD
Oracle SQL Developer
SQL Plus
TOAD.
Agile Methodology
Web Application Testing
JIRA
Confluence
Requirements Analysis
Functional Specifications
Gap Analysis
Functional Validation
Created and executed the Value-Based Payment Modifier Program, providing comparative performance insights to empower group practices and solo practitioners to improve the quality and efficiency of medical care.
Spearheaded the creation of a thorough Plan and Approach document, crafting result-driven strategies, designing practical business scenarios, scripting detailed test steps, and flawlessly executing them, thereby ensuring project success and surpassing client expectations.
Increased customer satisfaction by 15% by providing data-driven insights during sprint reviews and contributing to continuous improvement throughout product development. Improved resource utilization by 20% and reduced conflicts by 15% by deploying a centralized system for scheduling test environments. Utilized HP UFT for Functional and Regression testing, reducing regression time by 40% and delivering detailed test results to project management for data-driven decision-making. Managed the identification and resolution of application defects and enhancements, establishing a robust tracking system that enabled effective escalation and follow-up, resulting in a 35% improvement in defect closure rate and enhanced overall product quality. Provided support and conducted testing in all environments including QA, SIT, UAT, STAGE, Pre-PROD, and Production.
Implemented a comprehensive technical documentation system, leading to a 20% reduction in onboarding time for new team members and ensuring consistent understanding of project requirements across teams.
Quality Assurance Specialist Mar 2013 - Jan 2015
Northrop Grumman/Peraton Baltimore, MD
Managed Quality Assurance effort on CHIP Program for evaluating the application functionality based on the business requirement.
Implemented quality assurance objectives and processes, monitor, and evaluate testing results against the predetermined objectives, and apply recommended actions for improvements.
Created reports and reported bugs using defect tracking tool HP Quality Center and communicated with the development team to discuss the defect identified during testing. Functioned as an end user, trained end user and wrote/update User Guide. Coordinated and arranged training for all new users including Software installation, Troubleshooting and update.
Followed Agile Scrum Methodology to develop and test the application and lead Agile Scrum team for testing.
Education
Bachelor of Science: Biology & Chemistry Jan 1990
Kakatiya University,
Certifications
SAFe 5 Product Owner / Product Manager Certification Certified Scrum Master
AWS Developer Associate
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