Business Development Latin America

Enrique Ortiz

954-***-**** Miramar, FL ********.*****@*****.*** www.linkedin.com/in/3enriqueortiz

- International Business Director –

Objective

Dynamic and results-driven professional with over 15 years of international experience in business development, relationship management, and team leadership across Latin America and the Caribbean. Skilled in driving profitability through strategic planning, client engagement, and cross-functional collaboration, while ensuring compliance with industry regulations. Fully bilingual in English and Spanish, with a proven ability to grow and manage high-performing teams. Seeking to contribute to Amerant Bank’s growth as an International Business Development Manager.

Key Skills

International Banking Expertise: Over 10 years of experience managing financial portfolios and delivering comprehensive banking solutions, including lending and deposit products.

Team Leadership & Coaching: 5+ years of experience leading diverse teams, with expertise in motivation, coaching, and talent development.

Business Development Strategy: Skilled in creating and executing tailored strategies for Latin American markets, leveraging cultural knowledge and industry insights.

Client Relationship Management: Proven ability to act as a trusted advisor, enhancing customer satisfaction and fostering loyalty through personalized service and strategic advice.

Compliance & Risk Management: Knowledge of BSA/AML, USA Patriot Act, and OFAC regulations, ensuring adherence to policies and procedures.

Multilingual Communication: Fluent in English and Spanish, with working knowledge of Portuguese; adept at navigating multicultural environments and conducting business across the Americas.

Technical Proficiency: Advanced user of Microsoft Office Suite, with expertise in preparing engaging presentations and reports.

Professional Experience

Director for Latin America Coaching and International Education Solutions

2019 – Present

Built and implemented strategies to expand business operations in Latin America, including educational projects with Fortune 500 companies, achieving a 20% increase in profitable revenue.

Provided leadership to cross-functional teams, enhancing operational efficiency and customer satisfaction.

Created new business opportunities through market research and tailored proposals, fostering growth across diverse industries.

Business Development & Financial Services Regional Manager, Latin America

Hewlett Packard Financial Services 2006 – 2019

Managed a $587M portfolio, developing and executing business strategies to increase market share in Latin American and Caribbean markets.

Identified and secured new opportunities by cultivating relationships with high-value clients, resulting in sustained growth.

Trained and motivated a team of Relationship Managers to achieve exceptional performance and enhance client experiences.

Spearheaded the integration of innovative technology solutions into banking services to streamline operations and improve profitability.

Administration & Operations Regional Manager

Hewlett Packard Financial Services 1999 – 2006

Directed financial operations across Latin America and the Caribbean, optimizing processes and delivering $120M in new business.

Negotiated and approved transactions with high-profile clients, ensuring profitability and client retention.

Developed and delivered presentations to stakeholders and executive committees to support key initiatives.

Education

Doctor Honoris Causa in Education and Human Development, University of the Americas

M.Sc. in Economics

B.S. in Industrial Engineering, with honors

Certifications

Certified John Maxwell Coach: Expertise in coaching, leadership, and communication strategies.

Achievements

Special Congressional Recognition: For contributions to Education, Technology, and Innovation in the Americas.

Successfully expanded international client bases by leveraging cultural knowledge and effective sales techniques.

Consistently exceeded revenue and client satisfaction targets through innovative strategies and

Additional Achievements

USA - Special Congressional Recognition: Awarded for contributions to Education, Technology, and Innovation.

Recognized for cultural sensitivity and the ability to communicate effectively across diverse audiences, particularly in Latin American markets.

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