Customer Service Representative
Resume:
Aleisia Boyd
************@*****.***
Summary
A dedicated customer service representative with substantial experience in customer relations and Data Entry. Work hard to be a great team player with an positive attitude and proven skill in establishing rapport with clients. Constantly motivated to maintain customer satisfaction and contribute to company success makes me an asset in whichever role and/or department assigned.
Skills
Efficient and Detailed
Understand Customer Needs
Creative Problem Solving
Experience
Customer Service Representative
Assisted staff with resolving complex customer issues and implementing targeted solutions.
Cross trained in multiple departments to process customer service requests via phone support.
Properly diagnosed customer needs and proactively educated them about the features and benefits of company products.
Assisted customers by providing confirmations, answering questions and offering general information.
Education
Diploma
Lanett High School
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