Cdl Driver Customer Service

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RONALD EPPS

DISPATCH OPERATIONS WAREHOUSE

214-***-**** ************@*****.***

**** ******** **, **********, ** 75007

PROFESSIONAL SUMMARY

Seasoned operations professional with over 30 years of experience in warehouse management, dispatch, and CDL/forklift driving. Proven ability to lead teams, coordinate logistics, and deliver results under pressure. Seeking new career opportunities to contribute my expertise to a dynamic organization. KEY SKILLS

- Warehouse Operations (30+ years)

- Dispatching (25+ years)

- CDL Driver (30+ years)

- Hazmat Endorsement

- Logistics Coordination

- Forklift Operation

- Team Leadership (30+ years)

- Safety Compliance

EXPERIENCE

Dallas Mini Bus Driver January 2020 - Present

• Safely operated party buses for private events, providing a smooth ride for passengers while delivering excellent customer service in a fun, professional atmosphere

• Drive large commercial vehicles up to 40 feet in length, including 52- and 56- passenger buses

ProLogistix (Samsung) Forklift Driver June 2023 - April 2025

• Operate gasoline and electric forklifts to transport materials within the warehouse

• Use lifting devices and material handling equipment to move, stack, or tier products

• Load, unload, and stack materials; record product data as required

• Conduct routine safety checks, perform basic equipment maintenance, and inspect machinery to ensure proper operation and identify needed repairs

• Assist in training new forklift operators and provide team support by covering shifts during absences

2

International Paper CDL Driver Jan 2022 - June 2023

• Managed daily shipping operations to ensure timely and accurate order fulfillment

• Completed shipping and inventory paperwork with attention to detail and compliance

• Loaded trailers safely and efficiently, following warehouse protocols and load requirements

CDL Partners CDL Driver December 2020 – December 2021

• Completed scheduled pickups and deliveries across the tri-state area with efficiency and punctuality

• Conducted daily vehicle inspections and maintained accurate log documentation Lowes CDL Driver December 2019 - October 2020

• Safely operated commercial vehicles along designated routes to collect recyclable materials

• Interact professionally with customers to ensure timely service delivery

• Delivered merchandise and appliances safely and on time, ensuring compliance with DOT/CDL regulations

• Provided customer support with product selection, loading, installation, and issue resolution

• Coordinated delivery schedules, secured loads, and maintained a clean, safe work environment

Postal Fleet Services CDL Driver November 2018 - October 2019

• Transported bulk USPS mail on scheduled routes in compliance with DOT regulations

• Ensured timely and secure pickup and delivery of mail, requiring a valid CDL Trillium Staffing CDL Driver April 2018 - November 2018 SCP Distributors CDL Driver & Router January 2007 to February 2018

• Safely delivered products, including hazardous materials, using the most efficient routes while ensuring on-time and accurate deliveries

• Maintained full compliance with DOT, FMCSR, and Hazmat transportation regulations

• Loaded and unloaded vehicles, securing all products for safe and compliant transport

• Carried out additional duties as assigned to support operational needs

• Routed drivers to ensure efficient and on-time deliveries Burnham Service Corp Branch Manger & Dispatcher 1986 – 1997

• Managed daily branch operations, including staff supervision, budgeting, and resource allocation

• Coordinated dispatch logistics, optimizing routes and schedules for efficiency and on-time delivery

• Maintained strong customer and vendor relationships while ensuring service quality and compliance

• Resolved operational issues in real time and maintained accurate reports to support performance goals

3

EDUCATION

• United states Military Fort Eustis, VA

• University of Missouri – St. Louis Computer Science 1979 – 1982

• Missouri University Computer Science 1982 - 1986 AWARDS & RECOGNITION

- Employee of the Month

- Leadership Award

- Best Performer Award

REFERENCES

Available upon request.

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