Digital Content Home Health
Resume:
Annaela Scott
*** ***** ***** ****** ** *****
************@*****.***
EXPERIENCE:
Addus Home Care Dover DE
Home Health Aid Nov 2024-Present
Daily travel from home to home to assist clients with various daily living activities
Such activities include the following:
omeal prep
oexercise
otransferring
odressing
obathing
olight housekeeping
oshopping
osocialization
Family Dollar Middletown DE
Cashier Aug 2024-Nov 2024
Scanned items and processed payments (cash, credit, debit)
Accurate cash handling and reconciliation
Issued and checked receipts
Returned merchandise as needed
Maintained a clean and organized checkout area
Stocked shelves and merchandise in the front of the store
Handled customer complaints
Greeted customers and provided a positive shopping experience
Answered customer questions and assisted with locating merchandise
Resolved customer issues
Internship Middletown DE
Digital Content Associate Apr 2024- Present
•Perform analysis of content
•Perform quality checks and edits on digital content
•Validate accurate conversions to the digital format
•Create and execute effective online marketing
•Responsible for creating, editing, and organizing content across various platforms
Rita’s Water Ice Smyrna DE
Cashier 2021-2023
•Greeted guests and answered questions
•Promoted products and menu items
•Processed customer payments
•Issued customer refunds as necessary
•Answered incoming customer service inquiries
•Resolved customer complaints
•Reviewed daily register balances to determine overage
•Maintained a clean and tidy counter area
•Restocked items as needed
Food Lion Food Market Smyrna, DE
Sales Associate/Cashier 2021-2023
•Provided prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Scanned customers' orders and handled the payment transaction, per standard practice
•Followed procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
•Solved routine and complex problems
•Followed procedures for refunds and error corrections
•Maintained accurate cash control
•Performed overrides
•Checked prices quickly and accurately
•Ensured workstation and front-end area of the store has a neat and clean presentation
EDUCATION:
Smyrna High School Diploma June 2020-2023
Delaware State University N/A 2023- present
SKILLS/SYSTEMS:
Customer Service
Microsoft Office Suite (Word, Excel, Outlook)
Data Entry
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