Sales Representative Customer Service

Mohamed Riyaz Mohamed Hafil, Sales Representative

Doha, Qatar, +974-********, ********@*****.***

SUMMARY Driven Sales Representative with over 6 years of experience in sales and customer development. Proven ability to enhance product visibility through effective visual merchandising and sales strategies, leading to exceeded sales targets. Expertise in inventory management and customer engagement has resulted in successful upselling opportunities. Ready to leverage strong communication and collaborative skills to deliver exceptional value to prospective employers.

WORK EXPERIENCE

09/2023 – Present Sales Merchandiser, Auto Q Auto Services Bin Omran Executed captivating visual merchandising and display setups to enhance product visibility and drive sales.

Optimised inventory management through systematic stock replenishment, ensuring the availability of high-demand items.

Operated POS systems efficiently, facilitating smooth transactions and ensuring accurate sales reporting.

Demonstrated effective time management and critical thinking skills to prioritise tasks and swiftly resolve issues.

Championed innovative sales strategies and executed initiatives to meet and exceed sales targets.

Engaged customers through professional interactions, enhancing their shopping experience and increasing upselling opportunities. Fostered clear communication and collaboration within the team to achieve collective objectives.

01/2019 – 02/2020 Accounts Assistant, Al Baraah Trading and Contracting Co. Al Sadd Managed financial records by preparing and analysing financial statements, processing invoices, and reconciling accounts. Ensured compliance with accounting standards through meticulous record- keeping and thorough audits.

Oversaw budget management, diligently tracking expenses and providing financial insights to support strategic decision-making. 02/2017 – 05/2019 Sales and Customer Development Officer, Fonterra Brand Lanka

(Pvt) Ltd.

Colombo

03/2015 – 03/2017 Account Assistant, Latiff Corporation Colombo 01/2013 – 02/2015 Audit Assistant, HS Marketing (Pvt) Ltd Colombo EDUCATION

10/2014 – 08/2018 Mansfield University

BSc., Computer Science

Lusaka, Zambia

01/2007 – 02/2008 Advanced Technological Institute Higher National Diploma, Information Technology

(Networking)

Colombo, Srilanka

01/2013 – 04/2013 WARMY-Libya

Diploma, Computer Studies

Colombo, Srilanka

01/2011 – 01/2012 E-Soft Campus

Diploma, Computerized Accounting

Colombo, Srilanka

SKILLS Visual Merchandising Display Setup

Inventory Management Stock Replenishment

POS System Operation Sales Strategy

Execution Customer Engagement

Upselling Communication

Team Collaboration Digital Marketing

Decision Making Public Relations

Teamwork Time Management

Leadership Effective Communication

Critical Thinking

LANGUAGES English (Fluent) Arabic

Hindi Tamil (Native)

Sinhala (Fluent) Malayalam (Fluent)

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