EMPLOYMENT HISTORY
Administrative Assistant
Rush University Medical Center, Chicago, IL — 2002 - Jul 2024
• Clerical/Administrative duties
• Answer, screen and direct calls to appropriate area
• Assist in responding to questions and requests of patients, families and staff
• Assist nursing staff
• Collect documents for patient’s charts for surgery
• Assemble chart for RN evaluation
• Schedule appointment for APEC patients
• Order office supplies. Streamlined administrative processes, managed patient records, and coordinated appointments, enhancing operational efficiency in a fast-paced medical environment.
• Facilitated seamless communication between patients, families, and staff, providing crucial support to nursing team and improving overall patient experience.
Support Specialist II
Bank One, Chicago, IL — 1998 - 2000
• Supported telephone-banking department
• Performed clerical duties: typing, filling, faxing and telephone reception
• Distributed interoffice mail and fulfilled customer request for band products
• Trained new employees
Accounting Clerk
Youth Outreach Services, Chicago, IL — 1997 - 1998
• Processed accounts payable, coded and inputted vouchers
• Processed Department of Children and Family Services foster care billing, payable and reimbursements
• Generated reports and processed foster care checks
• Customer service, vendor calls and followed up on account payable issues
• Made band deposits on daily basis
• Data Entry
4514 W. Congress Pwky, Chicago, US, 60624 • 312-***-**** • ***************@*****.*** Catrece Summers
Administrative Assistant
Administrative Assistant with over 20 years of extensive expertise in streamlining office operations and enhancing communication within a fast-paced medical environment. Proficient in scheduling, administrative tasks, and office management, with a proven track record of improving patient experiences and supporting nursing staff effectively. Passionate about fostering a collaborative workplace and eager to contribute to organizational growth and efficiency.
EDUCATION
High School Diploma
Near North Career Metropolitan High School, Chicago, IL — 1987 - 1991 COURSES
Administrative Assistant
Rush University Medical Center — 2002 - Jul 2024
SKILLS
Clerical
Experienced
Administrative
Experienced
Customer Service
Experienced
Data Entry
Experienced
Accounting
Beginner
Training
Experienced
Scheduling
Experienced
Office Management
Experienced
Problem Solving
Experienced
Time Management
Experienced
Team Collaboration
Expert
Communication Skills
Experienced
Research Skills
Experienced