Customer Service Store Associate

ARLENA THOMPSON

***************@*****.*** 928-***-**** Yuma, AZ 85364

Summary Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills Customer service and communication skills

Strong customer service

Customer service mindset

Return processing

Interpersonal relationship building

Stock replenishment efficiency

Computer literacy fundamentals

Sales target achievement

Attention to detail focus

Retail management principles

Product knowledge expertise

Customer assistance

Flexible schedule adaptability

Loss prevention awareness

Active listening techniques

Experience Store Associate 11/2023 - 02/2025

Big Lots Yuma, AZ

Demonstrated excellent customer service skills at all times. Performed daily opening and closing procedures for store operation. Provided cash register operations and handled customer payments. Organized store displays to ensure maximum visibility of products. Assisted with loading and unloading deliveries from vendors. Utilized computer systems for order entry, tracking, invoicing and other related tasks. Cashier 11/2022 - 07/2023

Save Mart Supermarkets - N. California Division San Jose, CA Provided customer service to ensure guest satisfaction. Answered customer inquiries regarding store policies and procedures. Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Verified that customers were of legal age to purchase alcohol or tobacco products. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Front End Cashier 11/2019 - 08/2020

Home Depot Gilroy, CA

Greeted customers and provided customer service.

Emphasized fast, friendly customer service.

Balanced daily transactions on a computerized point-of-sale system. Followed company security procedures for handling large sums of money. Education and High School Diploma 05/2007

Crownpoint Highschool Crownpoint, NM

A

T

Training

Certifications Drivers License

Arizona Food Handlers Card

References References available upon request.

Contact this candidate