ARLENA THOMPSON
***************@*****.*** 928-***-**** Yuma, AZ 85364
Summary Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills Customer service and communication skills
Strong customer service
Customer service mindset
Return processing
Interpersonal relationship building
Stock replenishment efficiency
Computer literacy fundamentals
Sales target achievement
Attention to detail focus
Retail management principles
Product knowledge expertise
Customer assistance
Flexible schedule adaptability
Loss prevention awareness
Active listening techniques
Experience Store Associate 11/2023 - 02/2025
Big Lots Yuma, AZ
Demonstrated excellent customer service skills at all times. Performed daily opening and closing procedures for store operation. Provided cash register operations and handled customer payments. Organized store displays to ensure maximum visibility of products. Assisted with loading and unloading deliveries from vendors. Utilized computer systems for order entry, tracking, invoicing and other related tasks. Cashier 11/2022 - 07/2023
Save Mart Supermarkets - N. California Division San Jose, CA Provided customer service to ensure guest satisfaction. Answered customer inquiries regarding store policies and procedures. Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Verified that customers were of legal age to purchase alcohol or tobacco products. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Front End Cashier 11/2019 - 08/2020
Home Depot Gilroy, CA
Greeted customers and provided customer service.
Emphasized fast, friendly customer service.
Balanced daily transactions on a computerized point-of-sale system. Followed company security procedures for handling large sums of money. Education and High School Diploma 05/2007
Crownpoint Highschool Crownpoint, NM
A
T
Training
Certifications Drivers License
Arizona Food Handlers Card
References References available upon request.