Salesforce Administrator Developer

DENISE AYSE TASCAN

denisetascan@@gmail.com 864-***-**** www.linkedin.com/in/denise-tascan

SUMMARY

An accomplished and talented professional with comprehensive background in Salesforce Administrator and Salesforce Developer. Seeking a position in Salesforce CRM Administrator/ Developer positions. Proficient in Salesforce Sales Cloud, Service Cloud and its applications, automations with Flow, Apex Programming Language, Google G suite and Windows-based operating systems, statistical and testing software. Highly motivated and self-driven with critical thinking and decision making skills in addition to being a great team player. US Citizen.

PROFESSIONAL EXPERIENCE

Brightview Landscapes February 2025-Current

Application Developer/CRM-Salesforce Developer

● Creating/Updating Apex classes, Apex test classes Cyberfortress

Salesforce Administrator April 2024- March 2025

● 3rd party application integrations such as Workato, Slack, Mailchimp, Partnerstack

● Automation revisions for Apex classes, test classes.

● Overall Salesforce improvement for UI and general Salesforce maintenance.

● Creating reports and dashboard for different end users such as Product-Price book, Opportunities and Annual Revenues, End user activity.

● Data migration from Zuora ERP to Netsuite ERP

● Integration of ERP-Netsuite Oracle-Zendesk-Salesforce with Workato

● LWC on user based form within salesforce lightning record page

● Flow on different scenarios

Endless Polls-Masco

Salesforce Administrator February 2023- November 2023

● Spearheaded the creation and management of custom objects, fields, formulas, and validation rules, optimizing data structure and integrity.

● Implemented picklist fields, field dependencies, Master-Detail relationships, and roll-up summary fields, enhancing data relationships.

● Orchestrated the integration of Adobe Acrobat Sign and DocuSign, streamlining agreement and contract processes within Salesforce.

● Facilitated B2B-D2C testing for ecommerce, contributing to seamless promotion creation and product variation management.

● Leveraged custom flows and email-to-case functionality, improving communication and case resolution efficiency.

● User training on new implementations and general training on Salesforce basics such as main objects; Account, Contact, Lead and Opportunity, record creation and modification, report creation, Sharing rules, and sharing setting maintenance, Created Visualforce pages to customize business requests

Music Will

Salesforce Administrator/Junior Developer June 2022 – February 2023 Managed end-to-end Salesforce customization, including custom objects, fields, formulas, and validation rules, optimizing system efficiency.

● Implemented and optimized AppExchange packages such as SMS-Magic, enhancing overall functionality and user experience.

● Collaborated in the installation and integration of DevOps, contributing to streamlined development processes.

● Utilized Form Assembly forms for donation and opportunity objects, automating processes and improving data accuracy.

● Conducted data migrations from Excel CSV files using Data Loader, ensuring data integrity and accuracy.

● Managed bulk SMS and email campaigns, contributing to successful communication strategies.

● Form assembly, form stack

● Integrated third party applications such as Mailchimp

● Debug apex classes, triggers, trigger helper classes as well as test classes. Transcend-hub

Salesforce Administrator/DEVELOPER (CONTRACT TO HIRE) December 2020– May 2022

● Developed and maintained APEX classes and triggers, ensuring the integrity of custom functionalities.

● Utilized integration tools, including Workbench, Postman, Rest API, and Soap API, to streamline data exchange processes.

● Actively employed Visual Studio Code (VS Code) for code creation and deployment, optimizing development Flows.

● Implemented data sharing rules and security measures, providing shared access among different users.

● Facilitated bi-weekly project and category business team meetings, contributing to strategic decision-making.

RCSS Charter School, Allentown PA

Salesforce Administrator (Volunteer)December 2019 - December 2020

● Collaborated with cross-functional teams to develop Salesforce solutions, addressing unique organizational needs.

● Conducted data migrations from Excel CSV files to Salesforce using Dataloader and Data Import Wizard.

● Contributed to the implementation of process builder, workflows, and approval processes, enhancing system automation.

RCSS Charter School, Allentown PA

Science Teacher August 2018 - January 2022

I worked as a science teacher at Roberto Clemente Charter School and Introduced the idea of Salesforce as a CRM to the school.

Salesforce Administrator (Volunteer via https://www.catchafire.org) Wind River Development Fund March 2022– Current

● Created and managed custom validation rules.

● Identify users, profiles and roles and assigned users for different profiles.

● Created permission sets for different users.

● Taught how to create, access and different types of reports.

● Taught how to create, access and different types of dashboards . CERTIFICATIONS

● Salesforce Certified Administrator 1 December 21

● Salesforce Certified Developer 1 February 22

● Salesforce Platform App Builder September 23

● AI Associate December 23

● 5 X Salesforce Ranger December 23

● Workato Integration Developer I &2 Certifications EDUCATION

Clemson University, Clemson, SC MS in Biological Sciences/Botany Gaziantep University, Turkey MS in Medical Biochemistry Harran University, Turkey BS in Biological Sciences SKILLS

● CRM

● APP LOGIC

● SECURITY

● SF FLOWS

● REPORTS, DASHBOARD

● CHATTER

● DATA MANAGEMENT/

DATABASE

● STANDARD/CUSTOM OBJECTS

● APPEXCHANGE

● DATA LOADER

● DATA IMPORT WIZARD

● JIRA

● MS OFFICE TOOLS

● APEX,

● TRIGGERS

● SOQL, SOSL, DML

● HTML, CSS, JAVA

SCRIPT

● VS CODE

● REST AND SOAP API

● JSON, XML

● Visualforce Page

● DEBUGGING

● VISUALFORCE

● INTEGRATION

● UNIT TESTING

● POSTMAN

● GOOGLE G SUITE

● DOCUSIGN

● ADOBE ACROBAT SIGN

● ECOMMERCE

● COMMUNITY CLOUD

● PARTNERSTACK

● WORKATO

SALESFORCE

INTEGRATION WITH

ZENDESK AND

NETSUITE

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