Customer Service Sales Agent

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* Maximized customer satisfaction by quickly responding to any concern or

request.

* Overcame objections with effective product demonstrations and persuasive

communication skills.

* Determined customers’ needs based on sales calls and face-to-face

meetings.

- Was number one agent for the client GE Money Bank.

+ Provided continued customer support after closing sales.

* Overcame objections with successful product demonstrations and

persuasive communication skills.

* Responded quickly to customer concerns or requests within target

timeframes.

* Determined customers’ needs based on sales calls and face-to-face

meetings.

- Advised customers on different financing options.

Exceeded sales objectives to capture new leads and customers.

+ Reported on sales transactions and expenses accurately.

+ Remained up to date on current offerings and company processes.

+ Investigated and resolved reported customer issues for improved customer

satisfaction.

- Computed sales prices to total purchases and received and processed cash

or credit payments.

* Remained up-to-date on store policies regarding payments, returns and

exchanges.

+ Identified potential customers through personal referral and lead

generation.

Conferred with managers to develop methods and procedures to increase

sales and promote business.

* Described product to customers to accurately explain details and care of

merchandise.

* Generated leads for new sales through telephone and email contact with

customers.

* Maintained customer satisfaction, quickly resolving issues and offering

expert assistance.

Coordinated with loss and prevention officer to track misplaced and

damaged items.

Secured consistent customer sales with knowledgeable, friendly support.

* Recommended merchandise to suit customer budget and preferences.

Confirmed prices and processed payments to complete sales.

* Overcame customer objections using product demonstrations.

* Greeted customers and asked questions to assess needs.

Met sales quotas by utilizing upselling opportunities.

Education

january 2016

High School

Ga

@

Formatting

Language

English

Native

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