Correspondence Specialist

To whom it may concern;

With over ** years of experience assisting customers, I’m confident I’ll be an

excellent addition to your team. In my last role, I received consistent praise for

my exceptional customer service and ability to maintain a positive attitude in a

high-pressure environment. As a call center representative and later as a

correspondence specialist at Conduent, I honed my upselling techniques, conflict

resolution skills, email correspondence, and phone etiquette. In just six months

on the job, my managers already had me onboarding and training new

employees. I believe my customer service skills and prior call center experience

will help you boost customer satisfaction. I’m looking forward to discussing the

position with you in more detail and am available by phone or email at any time

most convenient for you. Thank you for your time and consideration.

Sincerely,

Alesha Jones

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