Theodore Magnus
***** **** ** ************, ** **218 C: 904-***-**** *******-**@*****.***
Professional Summary
Customer-oriented, Professional Driver with 18 years of experience interacting with customers face to face and over the
phone. Skilled in client needs analysis, order accuracy and fulfillment, and effective communication in resolving issues.
Key Competencies
Speaks and listens attentively.
CDL-A License with 3 years 1 month experience.
Manages projects effectively.
Physically able to handle long workdays in adverse conditions.
Planning and Organization
Motivated
Summary of Skills
+ Relevant Experience:
CDL-A Delivery Driver
Sysco Foods Jacksonville, FL 4/2021 to 9/2021
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Drive a fully loaded Class A International Tractor Trailer to small restaurant locations, senior care facilities and schools throughout northern Florida and
Georgia.
Engage in live interactions with customers at delivery locations and provide unique needs-based customer service to smoothly facilitate
kitchen operations.
CDL-A Delivery Driver
Willow Run Foods Kirkwood, NY 10/2018 to 3/2021
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Delivered frozen, refrigerated and dry goods to facilitate full restaurant operations.
Drove a fully loaded Class A Freightliner Tractor Trailer to Northeast Wendy's, Popeyes and Arby's locations.
Direct Sales Representative
Spectrum Cable- Horseheads, NY 10/2013 to 7/2018
Confer with customers by telephone and face to face to provide information about products and services, take orders, obtain details of
complaints, troubleshoot equipment and educate on new products.
Resolve customers' service and billing complaints by performing activities such as exchanging equipment, refunding money,
and adjusting bills.
Additional Skills:
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Air Traffic Control: U.S. Army
Inbound Sales Representative: Inbound and outbound over the phone sales with over 300 cell phone lines sold per month.
Front End Coordinator: Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Education
Associate of Science: General
Colorado Technical University- Colorado Springs, CO: 2015