Customer Service General Manager
Resume:
Angela Hurlbut
Assistant General Manager
Contact
Moline, IL 61264
********@*****.***
Objective
Highly dedicated and result-driven professional with exceptional multitasking abilities, seeking a challenging role where my organizational skills, attention to detail, and commitment can contribute to achieving company wide goals. Eager to Leverage my diverse skill set in a dynamic work environment to drive efficiency, exceed expectations, and make a meaningful impact.
Key Skills
Leadership
Strategic Planning
Team Building
Communication
Active Listening
Conflict Resolution
Time Management
Prioritization
Interpersonal Skills
Problem Solving
Decision Making
Problem Solving
Organization
Goal Setting
Motivational
Creating a positive environment
Strategic Thinking
Responsibilities
Provide overall leadership and strategic direction for the organization.
Oversee day-to-day operations to ensure efficiency and effectiveness.
Recruit, train, and manage a high-performing team.
Foster a positive work culture and promote teamwork.
Ensure high levels of customer satisfaction and address customer concerns.
Conduct performance evaluations for staff members.
Support initiatives to enhance customer satisfaction.
Implement and improve operational processes and systems.
Facilitate communication between departments to ensure smooth operations.
Experience
September 2023 – Present
Assistant General Manager • Border Foods
Certifications
Custodial Technician
Richland College
Master Gardener
University of Illinois Extension
Construction Occupation
Lakeland College
July 2023 – September 2023
Store Manager • World Finance
November 2022 – July 2023
Manager • Loves Travel Shop
References
Available upon request.
Contact this candidate