Data Entry Children's
Resume:
NOMAGUGU C NDLOVU
Contact
I am a compassionate and adaptable social work professional with demonstrated success in providing comprehensive care to vulnerable populations. Possesses a strong understanding of trauma informed principles and proven ability to build trusting relationships. Excels in dynamic environments and can seamlessly transition between direct care and administrative responsibilities. l am also a highly organised and efficient professional with a strong blend of administrative, communication and interpersonal skills. Proven ability to manage diverse responsibilities while maintaining attention to detail. Experienced in creating positive and productive environments, demonstrating strong communication skills gained through diverse roles including front- of- house administration . I am eager to leverage my skills and experiences to creating nurturing and empowering environment, coupled with excellent communication, organizational skills.
1 Wyatt Road/ Greencroft -Harare
*****************@*****.***
Work Experience Skills
Administration skills
Reference
Miss M. Moyo
kabwe Children's Home
Superintendent
Mr T. Mutsekayi
School of Public Speaking
Manager
•Reception and Client Interaction
•Scheduling and Appointment Management
•Record Keeping and Data Entry
•Phone Etiquette and Communication
•Office Organization and Inventory
•Proficiency in Microsoft Office Suite (Word,
Excel, PowerPoint)
Social Work Skills
•Case Management
•Conflict Resolution and De-escalation
•Crisis Intervention
•Trauma-Informed Care
•Advocacy and Support Services
•Behavior Management
•Active Listening and Empathy
• Building Rapport and Trust
Languages
English (Fluent)
Ndebele (Fluent)
Shona(Fluent)
Educational Background
School of Public Speaking/Harare
Administraion/Receptionist
Sep 2023 - Present
Manage front desk operations, greeting visitors and handling inquiries in a professional and courteous manner.
Schedule appointments, manage calendars, and coordinate meetings, ensuring smooth workflow.
Answer and direct phone calls, maintaining accurate records of messages and interactions.
Perform general administrative tasks, including data entry, record keeping, and document preparation.
Maintain a tidy and organized office environment, ensuring a positive experience for visitors and staff.
Kabwe Children's Home/ Binga
Social work intern
Aug 2021 - May 2022
Supervised a team of childcare providers, ensuring consistent care and adherence to best practice guidelines.
Developed and implemented individualised care plans for children with diverse emotional, behavioral, and developmental needs. Conducted regular assessments of children's progress and adjusted care plans as needed.
Facilitated support groups for children and adolescents, promoting peer interaction and emotional well-being.
Maintained detailed and confidential records, ensuring compliance with all applicable regulations.
Collaborated with external agencies to connect children with needed resources.
Bachelor of Social Work Degree
University of Zimbabwe
August 2019 - June 2023
Bachelor of Social Sciences Honors Degree in Social Work . (Class 2.1)
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