Customer Support North East

About Me

+91-805******* Work Experience

**********@*****.***

Bangalore,India

North East Frontier Technical

University

B.com

12th P.U.C

All India Open Schooling

**** - ****

**** - ****

Education

English

Kannada

Language

RAHUL L

DrinkPrime

Customer support

Connect with the customers who raise requests to unsubscribe Develop new retention strategies based on customer’s feedback & journey

Understand customer’s journey & gather information about issues faced during the tenure

Retain customers by resolving their issues & providing suitable offers Maintain up-to-date knowledge of the company’s current promotions & processes necessary to meet or exceed Retention goals Navi Finserv Limited

Customer support

Skip Tracing Located individuals with missing or incomplete contact information

- Utilized public records, online databases, and investigative techniques Negotiated payment arrangements with debtors via phone and email

- Managed and resolved sensitive customer inquiries

- Consistently met or exceeded productivity and performance targets

- Demonstrated excellent communication and persuasion skills Moneyview

Negotiated payment arrangements with debtors via phone and email Proficient in CRM software and telephony systems

Experienced with skip tracing tools and databases

Excellent communication, negotiation, and problem-solving skills Strong analytical and investigative abilities

Ability to work in a fast-paced environment

Highly experienced telecollections professional with 5+ years of expertise in debt recovery, skip tracing, and customer communication. Proven track record of successfully locating and contacting individuals, negotiating payment

arrangements, and achieving targets.

Customer support

Vani

10th S.S.L.C

2010- 2012

Tamil

Hindi

2023- 2025.

2021- 2023.

2019- 2021.

Contact this candidate