Customer Service Associate

SYLVIE WILONDJA

832-***-**** - **********@*****.***

PROFILE

Motivated college student with strong customer service skills and a passion for working in dynamic environments. Experienced in fast-paced workplaces, providing excellent customer experiences, and handling responsibilities that require attention to detail and teamwork. Looking for opportunities to apply communication, problem-solving, and organizational skills in a professional setting.

WORK EXPERIENCE

Dog Daycare attendant at Fondren 5 star pet resort - Missouri City, Tx (06/2/2022/ - 05/12/2023) Supervised and cared for multiple dogs, ensuring safety and well-being. Maintained a clean and organized environment, including feeding and walking schedules. Communicated with pet owners to provide updates and address concerns. Fast food crew member at Taco bell - Bryan, Tx (05/1/2024 - 08/25/2024) Provided fast and friendly customer service while handling high-volume orders. Prepared food according to safety and quality standards. Worked collaboratively with a team to maintain a smooth workflow. Customer service associate at Burlington - Cypress, Tx (10/5/2024 - 03/31/2025) Assisted customers in finding products, handling returns, and providing recommendations. Operated the cash register and processed transactions efficiently. Maintained store appearance and restocked merchandise as needed. EDUCATION

Blinn college - Bryan, Tx (08/22/2023 - Current student) Studying foundational knowledge in animal health, nutrition, and care. Developing hands-on experience with livestock and companion animals. Studying sustainable farming and agricultural business practices. Thurgood Marshall Highschool - Missouri city, Tx (08/20/2019 - 05/13/2023) SKILLS

Customer Service & Communication

Cash Handling & Point of Sale (POS) Systems

Teamwork & Collaboration

Time Management & Multitasking

Problem-Solving & Adaptability

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