Quality Control Customer Service

Vera Patrick

*************@******.*** 945-***-**** DeSoto, TX

SUMMARY

Seeking Retail Clerk position with 6 years of customer service, cash handling, and inventory management experience. Skilled in order fulfillment, maintaining high productivity levels, and ensuring quality control in fast-paced environments. Proven track record in team management, food safety regulations, and creating efficient workspaces. WORK EXPERIENCE

Jcpenney Waxahachie

Store Cashier Aug 2022 - Dec 2023

• Accurately processed customer transactions, maintained a balanced cash drawer, and delivered exceptional service by promptly addressing inquiries and concerns at JCPenney's high-volume retail environment. Hooters Dallas

Assistant Manager Oct 2019 - Jan 2021

• Oversaw daily restaurant operations, ensuring exceptional guest service, enforcing compliance with company policies, and managing a team of servers and kitchen staff to maintain a high standard of food quality and cleanliness.

Brookdale senior living Waxahachie

Cook Jan 2023 - Apr 2024

• Expertly prepared and presented nutritious, high-quality meals tailored to the dietary needs of residents at Brookdale Senior Living, ensuring adherence to health and safety standards while enhancing dining experience. Methodist Hospital Dallas, TX

Cook Jul 2019 - Present

• Train and manage kitchen staff to ensure efficient operations and adherence to high standards of food preparation and hygiene.

• Source high-quality food products to enhance the dining experience for patrons.

• Foster a positive work environment through effective collaboration and communication with team members.

• Oversee the setup and preparation of cooking supplies and workstations, while maintaining a clean and organized kitchen space.

Packer Walgreens Distribution Waxahachie, TX

Picker Apr 2018 - Jun 2019

• Accurately processed and prepared customer orders for shipment, including documentation insertion, box tagging, and barcode scanning for tracking system updates.

• Met production targets through sustained high productivity and effective communication with team members regarding order details and fulfillment processes.

• Streamlined warehouse operations by organizing products and optimizing space for efficient forklift maneuverability, while also ensuring accurate boxing and placement of items per packing slips. Housekeeping Hilton Garden Inn Hotel Carrollton, TX Picker Sep 2018 - Jan 2019

• Accurately selected and organized products for distribution, ensuring optimal weight distribution and balance for transport efficiency.

• Managed order preparation, including material retrieval, packaging, and shipment readiness, while maintaining accurate tracking through package scanning.

Dallas - McDonalds Fort Worth, TX

Cook May 2016 - Jan 2017

• Ensured seamless operations by maintaining fully stocked stations and effectively transitioning between various meal services, contributing to the overall productivity of the kitchen staff.

• Upheld stringent quality control standards by monitoring inventory freshness and maintaining a clean, sanitized work environment, thereby minimizing food safety risks. EDUCATION

Dallas King Academy

No Degree

Dallas, TX

SKILLS

Packaging • Warehouse Experience • Cleaning Experience • Order Picking • Cook • Warehouse Distribution • Hotel Experience • House Keeping • Front Desk • Food Presentation Talent • Cleaning and Organization • Kitchen Equipment Operation and Maintenance

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