Technical Support Quality Management
Resume:
Amofa Matthew
Personal Data
Date of Birth: **th July, 1985.
Nationality: Ghanaian
Gender: Male
Age: 38 years
Marital Status: Married
Address: P.O. Box, MP 1636 Mamprobi, Accra.
Telephone: 024*-***-***, 020*-***-***.
Email: *****.*******@*****.***
Work Experience
EBENEZER FUNERAL PARLOU, ACCRA
MANAGER, 2013 - 2022
Designed and implemented Company policies and programmes
Developed effective internal controls and always operated within budget
Developed solutions as part of quality management team
Developed highly successful strategies and corporate identities for the company
Effective in stressful situations
Dealt tactfully and effectively with difficult customers
Daily interfacing with cold room engineer on various projects
Demonstrated effective and consistent technical support
Assisted in establishing a successful structure for a growing company
Identified problems and proposed solutions
BOARD SECRETARY, Ebenezer Funeral Parlour,
2015 - 2022
Attend all board meetings
Minutes all board meetings and keeps board records
Carry out special assignments as requested by the board chair
Understand the responsibilities of the board chair and be able to perform these duties in the chair's absence
Participate as a vital part of the board leadership
AMOTECH INTERNET CAFE, ACCRA
CAFE MANAGER, 2012 - 2014
Concentrated on delivering network systems management, distributed data architectures and Internet solutions.
Compiled and documented various statistical data
Assisted with planning, implementing, and testing systems
Configured and installed computers for home users.
Analyzed and repaired hardware
Administered network monitoring tools
Designed and implemented local and wide area networks
Designed and maintained a database of all computer hardware and software
Designed and taught computer classes for 2 years
Developed and supported operating system processors
Ghana Revenue Authority, Sefwi Wiawso Municipal Assembly
Revenue Agent, 2012 - 2012
Collecting taxes from company owners
Accounting to the assembly every detail that goes on.
Education
Diploma, 2015
Alison Advance Learning Interactive System Online, UK
Dip in Legal Studies
Diploma, Jan – Nov 2012
Institute of Advance College
Information Communication Technology (IMIS)
Degree, 2007 - 2011
UNIVERSITY OF MAKENI, MAKENI SIERRA LEONE
Bachelor of Arts Philosophy and Humanities
WASCE, 2007
EJISUMAN SENIOR HIGH SCHOOL, EJISU
General Arts
Training Disaster Response and Fire Risk Management, 2015 - 2015
Ghana National Fire Service, GICEL
The course was structured to provide a comprehensive knowledge on disaster preparedness, mitigation and rehabilitation.
Enable risk assessment and vulnerability analysis
Providing in-depth knowledge in disaster management and fire protection
Infection Prevention Control Program (IPC)
Ministry of Health
The cause is about how to prevent, control an infectious deceases like Ibola, Covid- 19 and other infectious deceases avoiding escalating.
Volunteer Appomense Hope for Africa], Mallam-Kasoa Road Ghana
[Project Coordinator], 2014 - Present
Appomense Hope of Africa is non-governmental organization that operate in all the ten regions in
Ghana for social benefactor aiding in:
Health care
Education
Agriculture
Gender and youth Empowerment
Objective
An enthusiastic and dynamic person who seeks to pursue a career in every aspect of social welfare and communication. With the ultimate goal of meeting organizational objectives and achieving personal job satisfaction.
Hobbies & Interests
I am involved in a local amateur drama society, where I volunteer as a lighting and sound technician. I have been involved with this society for three years and very much enjoys being part of the team. More recently, I assumed the role of Stage Manager for a two week production and relished the chance to take control of performances and react to a high-pressure environment.
Exploiting new ideas and football is my core interest.
Skills
30 words per minute typing
Proficiency in all areas of Microsoft Office, including Access, Excel, Word and PowerPoint
Excellent communication skills, both written and verbal
Accredited member of IMIS (Institute for the Management and Information System Ghana)
References
Rev. Fr. Dr. Leonard Bangura
Dean - Faculty of Philosophy and Humanities
Makeni University
Mr. Oliver Donkoh
Revenue officer
Sefwi Wiawso Municipal Assembly
+233(0)249274802
Contact this candidate