Executive Assistant Customer Service
Resume:
LaRita Reese Rice
*** ******** *** *********, ** 30238
**********@*****.***
SUMMARY OF QUALIFICATIONS
I am a professional administrator with hands-on experience in all aspects of customer service and office management. Strong business background developed through various staff positions. I am able to easily establish and maintain rapport and credibility with diverse groups. I am successful in resolving both management issues and customer concerns in corporate environments.
WORK EXPERIENCE
Advisor Group, Atlanta, GA
Senior Executive Assistant Jan 2005 – Current
Provide exemplary service and support to the Advisor Group as a firm, and to the executive team of the operations department. Strong organizational and interpersonal skills
Confidentially Concerns
Provide support to the President & CEO and EVP & CFO. This includes managing the executives’ schedules, arranging appointments, travel, meetings, networking meetings and other responsibilities on an on-going or as needed
Provide strong time management of the calendar for multiply executive
Focused on keeping the executive on target and with time management for various meetings and functions
Able to multitask and manage leadership activities for senior executives
Setup for various meetings on site and off to include travel, meals, and transportation
Proficient in computer applications such as Microsoft Office, excel, and Outlook
Demonstrated competence maintaining order and handling priorities under dynamic conditions
Effective in creating a positive and productive work environment
Recipient of numerous awards for outstanding individual performance, meeting client satisfaction goals, and for being a team player
Provide travel assistance for executives and work with other assistants and travel agencies
Advisor Group, Atlanta, GA
Corporate Service & Office Manager 2000 - 2009
Responsible for the firm’s corporate and facility needs
Worked with building management and vendors to ensure the safety of the staff
Provide assistance to internal staff on various issues
FSC Securities Corporation, Atlanta, GA
Y2K Compliance Officers October 1998 – February 2000
Responsible for the firms Y2K Compliance processes
FSC Securities Corporation
Accounting Assistant August 1993 – October 1998
Direct department administration, policies, and procedures, and perform inventory for management
Support the Finance Department, sales, and marketing initiatives
Maintain customer database, and employee payroll
EDUCATION AND TRAINING
Alabama State University Business Administration
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