Product/Program Manager Operations Manager Leadership Consultant

Brandon Zwank

LinkedIn.com/in/brandon-zwank Oklahoma City, OK M: 641-***-**** *********@*****.***

Development Project Manager II

Summary:

Recruited to drive the SLA Compliance of a 40+ person module in support of 12-14 million users.

Managed the delivery of 103+ product features to clients across 3 software development modules.

Appointed to manage a $15.6M AL installation project for 1206 wells after only 6 weeks in the industry.

Instrumental to the unit’s operational & information security, and physical security of $12M in property.

United States Military Academy at West Point, B.S. Mechanical Engineering; Dean’s List, GPA 3.71

Work History:

Oct 2023 – Feb 2025 Development Project Manager II

Paycom Payroll, LLC - Oklahoma City, OK

Recruited to improve service level agreement compliance for a 40+ person module with 12-14 million users.

Published 3 Jira dashboards to over 80 peers to create visibility on work item rescheduling, testing environment dwell-time, and team member utilization rates.

Displayed mastery of change management during 2 major organizational transitions by leading peers in the successful integration of new processes.

Recognized as the front runner for adherence to Paycom’s 8-hour-response/14-day-resolution service level agreements (SLAs) for client-reported software maintenance issues.

Jan 2022 – Oct 2023 Advanced Certified Scrum Master

Paycom Payroll, LLC - Oklahoma City, OK

Delivered 31 project deliverables across 2 product modules totaling over 23,000 collective hours of work.

Cultivated a culture of commitment and cohesion within 4 cross-functional teams via relationship building and talent management; coached 16 team members in self-directed work practices and the real-time resolution of roadblocks.

Dutifully led peers in the successful integration of new processes for two major organizational transitions.

Aug 2020 – Nov 2021 Delivery Team Supervisor

Flywheel Energy, LLC - Oklahoma City, OK

Appointed to manage a $15.6M artificial lift (AL) system installation project for 1206 free-flowing wells after only 6 weeks of employment; a tenfold increase in scope of responsibility over the employed title.

Illuminated for over 2 dozen peers and team members the alignment of the Market Based Management framework with core cultural concepts from 20 professional texts.

Coached 16 leaders on aligning prioritization, resource allocation, and team dynamics with strategic initiatives.

•Conducted 3 root cause analyses, resolving safety risks and operational inefficiencies across all operations.

Feb 2017 – May 2020 Executive Officer (EOD) / Special Forces Qualification Course Student

62D OD CO (EOD) / USAJFKSWCS - Fort Bragg, NC

Established the annual $175k budget, managed supply shortages, and developed purchasing packets for six pieces of equipment valued at $198,500.

Completed all 66 tasks of the TL Certification process and chosen at Special Forces Assessment & Selection for advanced training while preparing the unit to execute 3 missions in Africa totaling 3216 man-hours.

Demonstrated adroit leadership by serving as CO for 30 consecutive days during his first two months as XO.

Apr 2016 – Jan 2017 Platoon Leader (EOD)

62D OD CO (EOD) - Fort Carson, CO

Created and communicated with peers adept methods of tracking equipment and personnel enabling the unit’s smooth transitioning of $12M in unit property to the GCSS-Army supply system.

Planned and conducted 10 field exercises and ranges including a successful out-of-state operation clearing ranges of unexploded ordnance in facilitation of the Utah National Guard’s continued safe training.

Accountable for the unit’s information, operations, and physical security; passed Battalion audit on first round.

Education:

Special Operations Forces Captain’s Career Course, Fort Bragg, Apr-May 2018

Explosive Ordnance Disposal School, NAVSCOLEOD, Eglin Air Force Base, Mar 2015 – April 2016

Ordnance, Basic Officer Leader Course, Fort Lee, Aug-Dec 2014

B.S., Mechanical Engineering, U.S. Military Academy at West Point, Jun 2010 – May 2014

Skills: Organizational Clarity & Alignment Composite Risk Management Problem Solving Microsoft Office Suite Lean Process Development Servant Leadership Team Building Rapid Learning Active Listening Public Speaking

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