Data Analyst Service Associate
Resume:
Kaileem Inshiqaq
**** ********* ****, ***. ***, Atlanta, GA, 30309
*********@*****.***
Hello, my name is Kaileem. I am 27 years old from New York, currently living in Atlanta, GA. I would describe myself as, very determined, organized, and dedicated to my job. Some skill sets that I have would be, time management, adaptability, and problem solving. Customer Service is my strong point; the safety of the member/customer information is always a top concern when working. I also have training with MS Office, Excel, Word, PowerPoint, Outlook. Message Software, Data Analyst, Slack, Teams, and Cisco Jabber. Please feel free to contact me at @*********@*****.***
Skills:
Route Optimization
Written Communication
Problem-Solving
Issue Resolution
Technology Proficiency
Data Analysis
Public Speaking,
Team Oriented
Work Experience:
-Molock’s Logistics (through Amazon)
Delivery Service Associate
Doraville, GA
June 2022 – Present
Expertise in planning and adjusting delivery routes to maximize efficiency on the road.
Utilize fleet management system to track packages, optimize routes, and provide real-time updates to customers.
Prioritize tasks and manage delivery schedules to meet deadlines and expectations.
Carefully handle orders to ensure safe delivery and meet delivery standards.
Achieve 100% customer satisfaction with deliveries through proactive communication and issue resolution.
-JELCS Logistics (through Amazon)
Delivery Service Associate
Charlotte, NC
October 2020 – June 2022
Using delivery apps, GPS systems, and other handheld devices to manage deliveries and track orders.
Collaborate with team to improve route efficiency.
Operate delivery vehicle safety and efficiency, adhering to all traffic and safety standards.
Met and exceeded individual performance metrics, such as call resolution time, customer satisfaction scores, and sales conversion rates.
Develop familiarity with specific delivery zones, reducing time spent on routes.
Education:
-Hight School: Phillip O. Berry Academy of Technology,
Charlotte, NC
August 2012 – June 2016 (diploma received)
This is a magnet high school that focuses on providing students with a strong academic foundation with specialized training in various fields of technology such as engineering and medical.
- I studied in the engineering field and completed courses including Electrical, Digital, and Computer Engineering.
*References given upon request
Contact this candidate