MALLAIAH K
SAP BASIS CONSULTANT
Email: ************@*****.***
Mobile Number: +1-640-***-****
An accomplished, results-focused SAP BASIS & Security Consultant with 10+ years of expertise in configuring, upgrading, and managing SAP systems, including ECC, S/4 HANA, SAP NetWeaver, ERP, BW, and CRM environments. Proficient in Implementation, system Installations, system migrations and technical operations, with a proven ability to lead teams and deliver successful SAP upgrades, security patching, and performance optimizations. Skilled in troubleshooting, system tuning, and supporting 24/7 operational environments. Known for strong work ethics, clear communication, and cross-functional collaboration, with a commitment to client satisfaction and continuous improvement. A proactive problem-solver with excellent analytical skills, ready to tackle complex challenges and deliver high-quality results.
PROFESSIONAL SUMMERY
•10+ years of experience as an SAP BASIS & Security Consultant, specializing in provisioning, upgrading, and administrating SAP systems including ECC, S/4HANA, SAP NetWeaver, ERP, BW and CRM.
•Dynamic IT professional with a proven track record of excellence, recognized with the SPOT and SHABAASH awards by Yash Technologies Inc for outstanding performance, consistent KPI achievement, and effective cross-functional collaboration, complemented by numerous customer appreciations for fast issue resolution and exceptional service delivery.
•Expertise in SAP system installations, migrations, and upgrades, including EHP, SPS, kernel updates, and security patching using SUM, SPAM/SAINT, and HANA Studio.
•Proficient in HANA DB management, performing version upgrades, monitoring, backup/recovery, and performance tuning, ensuring optimal system health and availability.
•Strong skills in Transport Management System (TMS) configuration, client administration, RFC connections, and managing transport requests across multiple system landscapes.
•Deep understanding of SAP security patching, conducting vulnerability assessments, applying SAP notes and patches, and managing system communication through SSL certificates and Single Sign-On (SSO).
•Experience with Focused Run (FRUN) and SAP CHARM for system monitoring, performance management, and transport request administration.
•Demonstrated ability to analyze and resolve issues from Early Watch Alerts (EWA), system logs, ABAP short dumps, and work process logs, optimizing system performance.
•Proven track record of leading teams and global client engagements, acting as a SPOC, and ensuring the delivery of successful SAP projects while meeting KPIs and SLAs.
•Hands-on experience in SAP OSS management, including raising incidents, establishing remote connections, and managing issue resolution through SAP Marketplace (SMP).
•Skilled in user administration and role management, troubleshooting authorization issues, performing role transportation, and addressing security-related incidents.
•Delivered 24/7 support in high-pressure environments, ensuring system stability, security, and continuous operational performance for global customers.
•Recognized for strong communication, problem-solving, and leadership skills, with a commitment to client satisfaction, continuous improvement, and fostering cross-functional collaboration.
TECHNICAL SKILLS
•Software & Applications : SAP ERP, BW, CRM, ECC, S/4 Hana, NW, Charm, Hana Studio, FRUN
•Databases: Oracle, HANA
•Operating System: Windows, AIX
•Tools & Utilities : Jira Track & Release, SMT, WinSCP, Putty
•Programming Languages: C, C++, Java, Python
•Cloud: AWS, Azure
SAP BASIS COMPETENCY
•Hands-on experience in installing SAP systems and upgrading SAP ECC, S/4HANA, EHP and SPS upgrades using the SUM tool.
•Managed HANA DB revisions, patching, version upgrades, backup/recovery, and HANA refresh using HANA Studio, with strong proficiency in monitoring HANA DB performance and handling recovery tasks.
•Experienced in performing kernel upgrades and managing software components and add-ons using SPAM/SAINT, including SAP stack XML generation and support pack downloads from the SAP Support Portal.
•Managed HANA DB revisions, patching, version upgrades, backup/recovery, and HANA refresh using HANA Studio, with strong proficiency in monitoring HANA DB performance and handling recovery tasks.
•Skilled in configuring and maintaining the Transport Management System, defining transport domains, layers, and routes, and managing custom/client-specific transport requests.
•Strong capability in analyzing system logs, ABAP short dumps, and work process logs to resolve system issues, while administering background jobs, managing printers/spools, and optimizing system performance through fine-tuning.
•Experience with SAP CHARM for change request management and Focused Run (FRUN) for advanced system monitoring.
•Extensive expertise in implementing SAP security notes across landscapes, conducting monthly vulnerability reviews, and applying necessary patches using SNOTE.
•Proficient in raising and managing incidents through SAP Marketplace (SMP) and OSS, including establishing remote connections, registering developer keys, requesting access keys, and handling user creation and error reporting.
•Experienced in user administration, including creation, deletion, lock/unlock, and password resets, along with role/profile analysis, troubleshooting authorization issues, and role transportation across the landscape.
•Expertise in generating, analyzing, and acting upon Early Watch Alert (EWA) reports and SAP notes to optimize system performance.
•Skilled in configuring Single Sign-On (SSO) and maintaining RFC connections to ensure secure and efficient system communication.
•Expertise in applying SAP security patches and conducting ongoing system maintenance, ensuring security and stability across the SAP landscape.
•Competent in performing client creation, deletion, local/remote client copies, and export/import activities, with thorough knowledge of client administration processes.
•Proficient in managing ABAP system licenses using SLICENSE.
•Successfully managed independent projects, consistently meeting client KPIs and SLAs while delivering high-quality customer service and effective client communication.
PROJECT1: SAP BASIS OPERATIONS
Organization
CK BIRlA GROUP
Client
ORIENT CEMENTS
Duration
November’23 – Present
RESPONSIBILITIES:
•Responsible for overseeing day-to-day SAP BASIS activities, including system monitoring, performance optimization, and troubleshooting, to ensure seamless operation and high availability of SAP environments.
•Performed SAP system installations, EHP upgrades, SPS patching, and kernel updates using SUM, SPAM/SAINT, and HANA Studio.
•Client Management activities such as Client Creation, Client Copy, Client Export / Import.
•Administered HANA DB and Oracle DB, including monitoring, backups, recoveries, version upgrades, space management, and performance tuning.
•Configured and maintained the Transport Management System (TMS) for secure and accurate transport migrations.
•Conducted daily health checks on system logs, application servers, background jobs, and database performance to ensure system stability.
•Resolved ABAP short dumps, system errors, work process issues, and RFC connection failures to maintain operational efficiency.
•Implemented SAP security notes, applied patches, and renewed SSL certificates to address vulnerabilities and maintain compliance.
•Analyzed Early Watch Alerts (EWA) and SAP Focused Run (FRUN) reports to proactively identify and resolve performance bottlenecks.
•Managed user administration tasks, including role creation, password resets, and troubleshooting authorization issues.
•Monitored and resolved incident tickets within SLA timelines, achieving a high-resolution rate and minimizing system downtime.
•Conducted root cause analysis for recurring issues, implemented permanent fixes, and reduced recurring incidents by 30%.
•Scheduled and administered background jobs to optimize performance and ensure timely execution of critical processes.
•Handled client activities such as creation, copies, exports/imports, and deletion across SAP landscapes.
•Monitored inbound and outbound queues (SMQ1, SMQ2), IDOCs, and RFC connections to ensure seamless data flow.
•Collaborated with cross-functional teams to enhance SAP system capabilities and ensure successful project implementations.
•Created detailed technical documentation for incident resolutions, system health checks, and configurations to ensure knowledge transfer.
•Delivered 24/7 on-call support for critical systems, resolving high-priority incidents and maintaining system availability.
•Provided regular updates to stakeholders through daily and weekly status meetings, highlighting key metrics and progress.
PROJECT2: SAP BASIS MANAGED SERVICES – PA-ATMO
Organization
CK BIRlA GROUP
Client
Birla Cements
Duration
February’22 – November’23
RESPONSIBILITIES:
•Acted as a SPOC from BASIS side for PA-ATMO business unit in yash tech, expertise in working with global clients, addressing KPI’s within SLA.
•Led the team of 6 team members and responsible for assigning tickets, guiding team members for L1 and L2 Issues and conducting daily and weekly meetings with functional teams and stakeholders.
•Worked closely with cross-functional teams, including functional consultants, developers, and project managers to support business processes and ensure system integrations.
•Preparing the weekly status reports and populating the monthly ticket tracker.
•Conducting system health checks, identifying issues, and resolving them in a timely manner.
•Performed root cause analysis on technical issues and developed effective resolutions.
•Managed SAP transport management system (STMS).
•Software Component updates through SPAM and Add on installation using SAINT, SPAM/SAINT, ST-PI and ST-A/PI patch upgrades.
•Applying SAP License for ABAP/JAVA SAP Systems.
•SSL certificates renewal/revoking/retiring of certificates.
•Analysis of EWA reports and SAP notes to further improve the performance of SAP Apps.
•Implemented kernel upgrade and applied support packs.
•Maintaining operation modes and profile parameters.
•Implemented security notes including TCI notes as a part of patch management.
•Monitoring background jobs, re-scheduling, canceling long running jobs.
•qRFC, tRFC, outbound, Inbound IDOC Queue maintenance.
•SAP Language Installation.
•Experience of SOLMAN, Working on charm request/document on daily basis. Moving transport requests by using Charm tool (Solman).
•Short dump analysis, managing lock entries, lock/unlock transaction codes, and monitoring of database and application servers, managing user sessions.
•Deployment day activities and directly import the transport requests to the import queues of the systems, TMS configuration and Change request management.
•Providing QA Quality approval for the transport requests after the quality checks to avoid collisions.
•Spool and Background job Administration, STMS configuration, Performance Tuning, Database Administration.
•SAP OSS Management like, open remote Connection for SAP, registered developers keys and object keys,, user creation in OSS, error message sending to SAP.
•RFC administration, addressing RFC related issues and troubleshooting.
•SMQ1 & SMQ2 queue administration.
•Configured the recommended parameters & maintained it at sap level and OS level.
•All types of User administration and helping the end users with security related issues suggesting the roles based on SU53 dump, ST01 and SUIM.
•Addressing incidents raised by end users and functional teams, day to day support, maintenance, and troubleshooting.
•Provided Go-live, weekend and 24*7 support for all development, testing, training and production environments.
•Independent Handling of projects with effective customer handling and received appreciations.
•Ability to handle multiple assignments concurrently and meet aggressive deadlines.
PROJECT3: SAP BASIS SECURITY NOTE SERVICE
Organization
Yash Technologies Inc
Client
DuPont
Duration
December’19 – February’22
RESPONSIBILITIES:
•Responsible for security patching of all Yash tech and SIEMENS SAP systems in timely manner.
•Implementing Basis component security notes along with required manual activities to patch the system which were released by SAP on monthly basis.
•Coordination with RBCERT for severity of the vulnerability of threats and patched systems accordingly.
•Performed relevance analysis of security notes across all the SAP systems to maintain the status in the centralized SAP system and in FRUN.
•Monitoring FRUN for Implementation status of security notes.
•Implementation and transportation of security notes across the system landscapes.
•Responsible for QA checks in quality system and provide approvals for deployment in production systems.
•End to end monitoring of transport requests across the landscapes.
•Worked with ChARM for managing transport requests for the SOLMAN systems.
•Creating tasks in Track & Release for all the security notes received for all the systems.
•Updating timely in central tracker, Track & Release, FRUN with relevance analysis and Implementation status.
•SPAU and SPDD activities during upgrades.
•Attending daily and weekly meetings with stakeholders and team for status report and guiding the team.
•Independent handling of project with effective customer handling and received appreciations.
•Ability to handle multiple assignments concurrently and meet aggressive deadlines.
PROJECT4: SAP INNOVATION LAB
Organization
SEAL Infotech
Client
CEAT TYRES LIMITED
Duration
January15 – December’19
RESPONSIBILITIES:
•Hana DB monitoring and backup using HANA studio.
•System Installations and performed SPS and EHP Upgradation, Hana Refresh, Backup/restore of SAP HANA.
•Daily Health check of systems and resolving BASIS specific errors.
•Performing EWA analysis and acting accordingly. (Kernel/ST-PI/ST-A/PI/SPAM).
•Arranged and maintained RFC connection between the ABAP systems.
•Implementation of security notes.
•RFC configurations, client administration, user administration and transport management.
•Applying license and renewing certificates.
•Experience with BR tools for Oracle DB.
•Attending weekly calls and updating ticket tracker.
•Responsible for complete upgrade activities.
•Installation of new SAP systems based on request.
•Performed kernel upgrades and SPS upgrades.
•Administration of background jobs.
•Operation modes and profile parameters maintenance.
•Language Implementation using SMLT.
•SPOOL administration and license installation.
•User administration.
•Abap dump analysis, managing lock entries, lock/unlock transaction codes.
•Monitoring DB and application servers and managing user sessions.
•Transport management – deploying transport requests across the landscape.
•Quality approvals for transport requests.
•Monitoring HANA DB and backups using hana studio.
•FRUN monitoring.
•Implementation of security notes.
CERTIFICATIONS, ACHIEVEMENTS & EXTRA CURRICULAR ACTIVITIES
•Udemy certificate on HANA Installation, Operation and Administration and SAP Basis Administration.
•Open SAP certifications in SAP Field Glass, Guide Your SAP S/4HANA Project to Success, Introduction to SAP Cloud Platform Extension Suite, Getting Started with SAP Model Company, Fundamentals of Red Hat Enterprise Linux.
•SPOT Award – Recognized by Yash Technologies Inc for outstanding performance and contributions.
•Shabaash Award – Recognized Yash Technologies Inc for consistently meeting KPIs and fostering effective collaboration across cross functional modules.
•Customer Appreciations – Acknowledged for fast issue resolution and quick service delivery, leading to enhanced customer satisfaction.
•Received Gold and Silver medals in Taekwondo.
•Represented corporate team for cricket for Yash Technologies Inc.
EDUCATION
MCA (Master of Computer Applications) from Osmania University. Hyderabad.