Lead Frontline Representative/Admin Assistant
Resume:
Ruby
Brownawell
Ruby Brownawell
**************@*****.***
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Skills
● Highly Organized
● Effective Communication
● Takes Initiative
● Microsoft Office
● Google Workspace
● Adobe
● Art Handling
● Customer Service
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Experience
Museum of Glass/ Lead Frontline Representative
SEPTEMBER 2017 - PRESENT, 1801 Dock St, Tacoma WA, 98402
● Data entry and retrieval.
● Facilitating an extended museum education after-school program for 30+ students at Giaudrone Middle School.
● Facilitate training of new hires, formulate training curriculum to maintain visitor satisfaction through consistent department performance.
● Connecting visitors with community resources of the surrounding area.
● Advertising admission tickets, museum memberships, extended admission/workshop offers.
● Answering directory phone line and directing calls to different MOG departments.
● Fine art handling and packaging.
● Member of Museum Accreditation Committee since 2023.
● Emcee live glassblowing/glassmaking demonstrations in Museum Hot Shop studio space.
Tacoma Public Schools / Substitute Teacher
JANUARY 2023 - PRESENT, 601 S 8th St, Tacoma WA 98405
● Support positive student behavior and performance while encouraging correction where necessary.
● Implement lesson plans/curriculum to meet district learning objectives.
● Facilitate childcare services and mandatory reporting to the primary education team.
Children’s Museum of Tacoma / Play Guide
MAY 2015 - SEPTEMBER 2017, 1501 Pacific Ave, Tacoma WA 98402
● Admissions desk: cash handling and reconciliation, membership sales, handling and transferring calls.
● Facilitating/attending outreach events.
● Museum gallery maintenance, enforcing museum safety guidelines, providing assistance and information.
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Education
University of Washington- Tacoma / Bachelor of Arts- History JANUARY 2020- JUNE 2021
Tacoma Community College / Associate of Arts
JANUARY 2017 - JUNE 2019
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