Coding Specialist High School
Resume:
KRYSTLE POTHEN
Medical Coding Specialist
Education
Medical Coding Specialist Program
Northwood Technical College
August 2023 – May 2025
Barber Cosmetology Program
Indianhead Technical College
August 2008 – May 2010
High School Diploma
Cumberland High School
Graduated: 2007
Work Experience
Laboratory Optician
Jacobson Advanced Eye Care Clinic – Cumberland, WI
Owner/Supervisor: Dr. Jennifer Turcott; 715-***-****
June 2020 – May 2022
Maintained accurate healthcare documentation, ensuring compliance with regulatory standards.
Applied HIPAA compliance knowledge and developed an understanding of insurance claims processing and reimbursement procedures.
Developed problem-solving skills in identifying discrepancies in patient data and working collaboratively to resolve them.
Provided pre-testing support using medical equipment such as OCT and VF cameras, reinforcing familiarity with medical terminology and diagnostic procedures.
Packing Associate
Cardinal Glass Industries – Amery, WI
Supervisor: Adam Wagner; 715-***-****
April 2013 – June 2020
Ensured accuracy in documentation and task distribution as a Lead backup.
Maintained compliance with industry safety protocols, reinforcing attention to regulatory standards.
Certified in first aid and CPR, with knowledge of healthcare procedures and emergency response.
Completed Lean 101 training, sharpening analytical and problem-solving skills crucial for identifying discrepancies in documentation and workflow.
Bartender and Server
7 Brothers Bar and Grill – Clayton, WI
Supervisor: Lori Paulson; 715-***-****
August 2016 – August 2017
Managed bar inventory and daily operations while successfully balancing full-time responsibilities while working at Cardinal Glass Industries.
Provided exceptional customer service through efficient order-taking and table management.
Skills
Technical Skills:
Proficient in ICD-10 and CPT coding, ensuring regulatory compliance and possessing basic medical and insurance knowledge. Experienced with Electronic Health Records.
Professional Skills:
Detail-oriented, organized, adept at problem-solving, ethical, and capable of effective time management.
Interpersonal Skills:
Leadership, collaborative teamwork, creative thinking, and exceptional customer service.
Certifications & Memberships
Student Member, AHIMA – Engaged in health information management and compliance.
Phi Theta Kappa Member – Acknowledged for academic excellence and leadership.
Scholarship Recipient – Received two scholarships for academic achievements.
Lean 101 Training – Trained in process improvement and analytical skills.
Summary
Motivated and detail-oriented with a strong foundation in ICD-10 and CPT coding, graduate with high honors from Northwood Technical School. Recognized for academic excellence and leadership through membership in Phi Theta Kappa. Active AHIMA member, committed to advancing health information management and maintaining compliance standards. Hands-on healthcare experience, including two years as a laboratory technician at Jacobson Advanced Eye Care Clinic, reinforcing expertise in medical documentation and procedural accuracy. Passionate about ensuring precise coding and regulatory adherence. Organized, analytical, and eager to contribute to a collaborative team environment.
Contact
311 S 2nd Street,
Cameron, WI 54822
*************@*******.***
References
Rhonda Hinze, Practice Manager at Jacobson Advanced Eye Care; 715-***-****
Jennifer Flottum, Laboratory Optician at Jacobson Advanced Eye Care; 715-***-****
Dena Steele, Medical Laboratory Technician at HealthPartners; 651-***-****
Contact this candidate