Customer Service Representative
Resume:
LUANDA KOKETSO
MAHLANGU
Customer Service Representative
Summary
Looking for an exciting and dynamic role where I can utilize my skills and experience to drive tangible results. Passionate about joining an organization that fosters a culture of innovation, continuous learning, and personal growth..
Education
Environmental Management
form Funda Institute
Apr 2024 – Apr 2025
Legal Liability
form Funda Institute
Apr 2025 – May 2025
Incident Investigation
form Funda Institute
Apr 2025 – May 2025
Basic Fire Fighting
form Funda Institute
Apr 2025 – May 2025
Working At Heights
form Funda Institute
Apr 2025 – May 2025
Hazards Identification And Risk Assessment
form Funda Institute
Apr 2025 – May 2025
Contact
Email:
mahlanguluanda9@gmail.
com
Phone:
DOB:
27.07.2002
Nationality:
South African
Gender:
Female
Address:
1839thembalethu,KwaMhla
nga 1022
Skills
Adaptability
Attention to Detail
Communication Skills
Creativity
Customer Service
Critical Thinking
Decision Making
Leadership
Experience
Outsurance
form Insurance Sales Agent
May 2023 – May 2024
Roles of an Insurance Sales Agent 1. *Client Needs Assessment*: Understanding clients' insurance needs and providing personalized solutions. 2. *Policy Explanation*: Clearly explaining policy terms, benefits, and limitations. 3. *Policy Sales*: Selling insurance policies to clients. 4. *Customer Service*: Providing ongoing support and assistance to policyholders. 5. *Claims Assistance*: Helping clients navigate the claims process. 6. *Policy Renewals*: Managing policy renewals and updates. 7. *Market Knowledge*: Staying up-to-date on industry trends, products, and regulations..
Organization
Presentation Skills
Problem Solving
Project Management
Research Skills
Teamwork
Ability to give and
receive feedback
Ability to learn from
mistakes
Ability to manage
stress
Ability to multitask
Ability to prioritize tasks
Ability to think outside
the box
Ability to work
independently
Ability to work under
pressure
Active listening
Contact this candidate