Administrative Support Specialist

Lola Brown-Norris

**********@*****.*** 615-***-**** Nashville, TN

Summary

Professional Executive Support Specialist with 18 years of experience providing administrative support. Proven expertise in office administration, travel coordination, and expense reporting, with advanced Microsoft Office proficiency. Recognized for maintaining confidentiality while managing calendars and schedules.

Certifications

Certified Notary Public

Member of the American Society of Administrative Professionals Professional Admintrative Certification of Excellence PLUS Program In Progress Skills

Advanced Microsoft Office Skills, Confidentiality, Customer Service, Expense Reporting, Travel Coordination, Office Administration, Adaptability and Flexibility, Teamwork and Collaboration, Multitasking Abilities, Scheduling and Calendar Management, Organizational Skills Work Experience

Fisk University

Executive Coordinator Nashville, TN Sep 2006 - Mar 2025

• Provided comprehensive administrative support to the Division of Finance, enhancing office efficiency through streamlined processes and time-saving strategies.

• Reconciled and processed $200,000 in monthly purchasing card transactions, ensuring compliance and accuracy in financial operations.

• Coordinated travel arrangements for faculty and staff, facilitating seamless itineraries and efficient trip planning.

• Delegated tasks to administrative staff and students, optimizing office operations and improving overall organizational effectiveness.

• Improved interdepartmental communication by implementing a centralized information-sharing system, fostering a more collaborative working environment. Education

Pitt Community College

Associate of Applied Science, Office Systems Technology Winterville, NC Nashville State Technical Institute

Office Administration Nashville, TN