Systems Administrator Information Technology
Resume:
Marc Ian Berman
Glen Oaks, NY 11004
*********@*****.***
EDUCATION University at Albany May 2018
Bachelor of Science in Cybersecurity Albany, NY
Minor in Business
EXPERIENCE Tiegerman School, October 23’ – Present Director of I.T., Glen Cove, NY
• Lead & supervise team of 6 direct reports across multiple locations for I.T. operations
• Collaborate with C-Suite team & approve strategies for more efficient I.T. functions
• Spearhead numerous projects & policies to ensure proper compliance & governance Selip & Stylianou, LLP, April 22’ – September 2023 Senior Systems Administrator, Woodbury, NY
• Conduct daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary
• Perform regular security monitoring to identify any possible intrusions.
• Upgrade and configure system software that supports infrastructure and applications per project or operational needs
The Statue of Liberty-Ellis Island Foundation, August 21’ – April 22’ Systems Administrator/Technical Support Engineer, New York, NY
• Assisted the American Family Immigration History Center with daily operations to ensure maximum customer experience
• Managed and support all desktop, server, exhibitory, network and other systems infrastructure to ensure around the clock operations
• Provided end user support to foundational employees for effective business functionality ATC Healthcare, July 20’ – February 21’
Help Desk Analyst, Lake Success, NY
• Assisted in facilitating the implementation of the Workday database system
• Resolved information technology disputes for more than thirty (30) branch locations, and over ten thousand (10,000) users across the United States
• Utilized Active Directory database to enable and maintain company data and information integrity
Real Estate Board of New York, May 17’ – June 20’
Information Technology Administrator, New York, NY
• Administered IT documentation for effective office management and production
• Entrusted with administrative access to confidential company accounts including: Active Directory, Adobe, Barracuda, CISCO, CDW, Google Suite, Microsoft Office and servers
• Managed all day-to-day information technology/security operations as a single-person IT department, for an office of one hundred (100) people
• Solely resolved all IT issues with Avaya IP phones, cell phones, computers, internet, network printers and servers
SKILLS Active Directory, Computer Imaging, ManageOS Android, Linux, Macintosh, and Windows operating systems Autopsy, eDiscovery, EnCase Imager, eWitness, FTK, OSForensics, and Pro Discover Asset Panda, Barracuda, DameWare, JAMF, Mimecast, Nutanix, SolarWinds Chess, Guitar, Magic
ConnectWise / ScreenConnect (RMM) & Zendesk Ticketing System HTML & SQL
Office 365 Management including Administration & eDiscovery tab LEADERSHIP Ernst & Young Trajectory Program January 16’ – May 16’
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