Patient Care Package Handler

FRANCIS B. SANDERS

Hickory Hills, IL ***** • 708-***-**** • ***************@*****.*** •

Professional Summary

Versatile and results-oriented professional with experience at United Parcel Service, UPS, and Aetna Better Health. Excelled in reducing hospital readmission rates and package damage through critical thinking and adherence to safety protocols. Skilled in logistics and team collaboration, demonstrating significant improvements in operational efficiency and patient care continuity. Skills

• Analytical

• Critical thinking

• Decision-making

• Health and safety compliance

• Inventory management

• Logistics

• Problem-solving

• Shipping and receiving

• Team collaboration

• Warehouse safety

Work History

Package Handler, 01/2008 to Current

United Parcel Service, UPS – Hodgkin, IL

• Followed safety regulations to maintain a safe work environment.

• Improved package handling efficiency by implementing proper sorting and organizing techniques.

• Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

• Reduced damage rates for packages through careful handling and adherence to safety protocols.

• Operated yard truck to move empty and loaded trailers safely throughout yard. Case Management Associate, 04/2022 to 10/2022

Aetna Better Health – Downers Grove, IL

• Coordinated community resources to provide continuity of care for patients transitioning between settings.

• Reduced hospital readmission rates with timely follow-ups and thorough discharge planning.

• Collaborated with interdisciplinary teams to optimize care delivery and patient progress.

• Identified opportunities for intervention through regular monitoring of client progress toward goals.

• Ensured compliance with CMS and Joint Commission standards and requirements by conducting audits and maintaining up-to-date knowledge of industry guidelines. Feeder Driver, 03/2020 to 04/2021

United Parcel Service, UPS – Hodgkins, Il

• Maintained a safe driving record with consistent adherence to traffic laws and company safety policies.

• Boosted operational efficiency through accurate record-keeping of mileage, fuel usage, and delivery logs.

• Reduced fuel consumption for the fleet by implementing eco-driving techniques and regular vehicle maintenance checks.

• Conducted thorough pre-trip inspections, identifying potential hazards and addressing them proactively.

• Maintained a high level of professionalism in all interactions with clients and co-workers, representing the company positively and fostering lasting relationships. Package Car Driver, 10/2017 to 02/2018

United Parcel Service, UPS – Harvey, IL

• Followed all relevant traffic laws and safety regulations.

• Utilized GPS and other navigation tools to plan routes and stay on schedule.

• Achieved safe driving records by consistently following traffic rules and regulations.

• Delivered goods and products to customers on time and in excellent condition.

• Handled fragile materials carefully, resulting in minimal damage claims from customers during the transit period.

Education

Associate of Science: General Studies, 06/2009

Moraine Valley Community College - Palos Hills, IL

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