High School Insurance Claims
Resume:
******.*****@*****.***
Saxton, PA 16678
Court Room Proceedings
Investigation Documentation
Computer Proficiency
HIPAA Guidelines
Strong Typing Skills
Time Management
Knowledge in spelling,
grammar, punctuation and
terminology
Insurance Claims
Sales/ Escalations
High School Diploma
Tussey Mountain Jr./Sr. High School
York Technical Institute
Dental Assisting Certification
Graduated 2008
Academic Curriculum
Graduated 2012
EDUCATION
SKILLS
ABOUT ME
I am a qualified transcriptionist with over 10 years of experience. I currently transcribe depositions, law enforcement cases, jail recordings, Veteran’s Affairs and Workers’ Compensation cases for the Commonwealth of Pennsylvania. In addition to my transcription role, I recently took the position of Editor. I am looking for guaranteed work with the potential to grown with your company. WORK EXPERIENCE
English
LANGUAGE
LAUREN BISHOP
T r a n s c r i p t i o n i s t / E d i t o r / C C R Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Answered constant flow of customer calls with minimal waiting Resolved customer complaints, troubleshooting and scheduled service calls,.
In charge of cancellation and upgrades of customer accounts. Handled insurance claims
Customer Service Representative
2010 - 2014
Asurion
Transcribe professional police files, recorded statements, accident reports, witness statements, victim statements, suspect interrogations, wire taps, undercover recordings, crime scene investigations and internal affairs investigations.
Recorded information for jail calls, CPS investigations and Veteran’s Affairs court proceedings
Edited work done by AI and Scopists before sending it off to production Jan 2022- Present
Planet Depos
Examined claim forms to pick appropriate templates. Filled in Exhibits, dictations, reports and index pages for attorneys.
Communicated with attorneys and law firms as necessary Reported to court reporters, attorneys and/or Judge’s over the FileZilla email work system.
Transcriptionist
2014 - 2022
NEW Corp Transcription
Transcriber/Editor
Contact this candidate