Customer Service Representative
Resume:
TRINITY CHAPMAN
Crestwood, IL *****
************@******.***
Professional Summary
Dedicated and driven customer service representative who thrives in fast-paced environments and works well under pressure while maintaining a positive attitude. Now looking to secure a position where I can utilize my customer service, organization, communication, problem-solving and time management skills. Work Experience
Teacher
KinderCare Learning Centers-Tinley Park, IL
June 2024 to Present
• engage in activities with the children
• spread out breakfast, lunch, and afternoon snack
• lay out good curriculum for the day
• Take the children outside when it’s a nice day
• watch over them prepare nice things for us to do for the day Server/Waiter
Applebee’s
November 2023 to Present
• Demonstrates excellent customer service to ensure diners have a pleasant dining experience
• Attends to the needs of customers
• Engages with the customers and connects with them while they order their food
• Informs diners about specials and provide food recommendations based on their food preferences, allergies and dietary needs
Amazon Fulfillment Associate
Amazon Warehouse-Markham, IL
June 2024 to March 2025
Delta Technician 1
Delta Sonic Car Wash
March 2023 to December 2023
• Greeted customers, answered questions, and recommended car wash options based on their needs and condition of vehicle
• Performed interior/exterior cleaning services on vehicles by effectively using proper equipment and cleaning agents
• Adhered to safety protocols and sanitation regulations Crew Member
Jersey Mike’s
April 2022 to November 2023
• Utilized menu knowledge to assist customers with food selections
• Demonstrated proper food handling and safety procedures
• Operated cash register while adhering to cash/credit card handling policies and procedures
• Multitasked and worked with a sense of urgency while processing multiple in-store and online orders
• Sanitized workstation and equipment during shift and at closing Server
Hooters-Oak Lawn, IL
January 2023 to September 2023
• I engaged with customers and helped them deciding on what to choose to order
• Greeted tables and connected with them
• Brung customers their food hot and ready for them to enjoy Cashier
Burlington Coat Factory
September 2021 to August 2022
• Processed cash/check/credit card transactions, redeemed coupons/store credit and issued change/ receipts
• Advised customers on current promotions and recommended appropriate merchandise based on their needs and preferences
• Handled minor customer complaints/concerns in an effective, customer supportive manner with limited escalation to supervisors
• Maintained front-end stock and back-end inventory Education
Prairie State
2023 to Present
Skills
• Multitasking
• Organizational skills
• Time management
• POS
• Communication skills
• Cash handling
• Food Handling
• Host/Hostess
• Food safety
Certifications and Licenses
Food Handler Certification
CPR
February 2024 to February 2027
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