Customer Service Technical Support
Resume:
Summer Jordan
**************@*****.*** * ************@*****.***
Your City, ST 12345
********@*******.***
EXPERIENCE
Concentrix
March 2022 – Present
● Provide excellent customer service and technical support to clients in a fast-paced, high-volume environment.
● Troubleshoot customer issues, ensuring efficient problem resolution.
● Handle a high volume of calls and maintain customer satisfaction metrics.
Teleperformance
June 2019 – February 2022
● Delivered customer support across various communication channels, including phone, email, and chat.
● Resolved customer inquiries, complaints, and technical issues in a timely manner.
● Consistently met or exceeded key performance indicators (KPIs) for customer service.
Brio Energy Sales
January 2019 – March 2020
● Promoted energy services and solutions to residential customers.
● Managed customer relationships, ensuring they were informed and satisfied with the products.
● Met and exceeded sales targets consistently.
McDonald's
April 2017 – January 2019
● Delivered high-quality customer service in a fast-paced environment.
● Operated kitchen equipment, prepared food, and ensured cleanliness of workstations.
● Worked efficiently as part of a team to meet customer demands and maintain operational standards.
EDUCATION
Cybersecurity (In Progress)
SKILLS
Lorem ipsum dolor sit amet.
Consectetuer adipiscing elit.
Sed diam nonummy nibh
euismod tincidunt.
Laoreet dolore magna aliquam
erat volutpat.
AWARDS
Lorem ipsum dolor sit amet
Consectetuer adipiscing elit,
Sed diam nonummy
Nibh euismod tincidunt ut
laoreet dolore magna aliquam
erat volutpat.
Lorem ipsum dolor sit amet
Consectetuer adipiscing elit,
Sed diam nonummy
Nibh euismod tincidunt ut
laoreet dolore magna aliquam
erat volutpat.
LANGUAGES
Lorem ipsum, Dolor sit amet,
Consectetuer
East Carolina University- 2026
Associate’s Degree in Business and Finance
Pitt community college - 2024
High School Diploma
D.H.Conley High School - 2019
Skills
Customer Service
Sales and Negotiation
Technical Support
Problem-Solving
Time Management
Communication
Cybersecurity Basics (Ongoing Education)
Attention to detail
Listening
Emotional intelligence
Contact this candidate