Data Entry Administrative Assistant
Resume:
EDWIN MEJAM, EKANE
** *********** ****** ****-****, MA
CUSTOMER SERVICE AGENT
Performs routine administrative and clerical duties including answering the telephone on multiple lines, prepare correspondence, form narratives, travel vouchers, meeting notes, and performance evaluations. Also maintains files and records in the company database, submits monthly expense reports to managing day-to-day data entry and Word processing. Proficient in time tracking, leave management, travel reimbursement, as well coordinating training programs.
KEY SKILLS
Oral and written communication skills including correct English usage, grammar, spelling, punctuation and vocabulary
Use independent judgment in prioritizing, producing and supervising tasks. Flexibility and sensitivity to the needs of customers
Strong interpersonal skills
Emotional intelligence
Excellent customer service skills
Experience preparing financial documents
Participates in and successfully completes training programs offered to increase skill and proficiency related to assignments
Experience with Human Resource procedures
Good skills in MS Excel/ MS Word, Internet, PowerPoint etc
WORK EXPERIENCE
School Administrative assistant Sept 2020 - June 2023
The English Academy
Received parents, students and other visitors in school with warmth and politeness
Answered telephone calls from students, parents and other stakeholders
Managed daily operations of school of 800 students and 25 staff, while streamlining administrative processes as well
Performed administrative duties such as filing, faxing, typing, photocopying and printing.
Drafted meeting agendas, supplied advance materials, and executed follow-up for meetings and team conferences
Principal Sept 2023- June 2024
Hardford International school
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Managed daily office operations and maintenance of equipment.
Received and screened a high volume of internal and external communications, including email and mail.
Generating and analyzing reports
Gas station attendant Oct 2024 - Current
BM Centre Street Automotive, MA
Greeting customers, assisting with fuel selection, and answering questions about the station's services.
Processing payments, operating cash registers, and providing change.
Following safety protocols, reporting potential hazards, and responding to emergencies.
Managing inventory, preparing daily reports, and training new employees.
Operating fuel pumps, filling fuel tanks, and ensuring proper fuel dispensing procedures are followed.
EDUCATION
Bachelor’s degree in Human Resources es management
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