BRIANA WILLIAMS
(***) *** – **** ***************@*****.***
PROFESSIONAL
SUMMARY
A dependable, motivated, and confident Customer Service and Production expert offering at least 8 years of experience in the field; I value meeting deadlines, improving the process, customer retention, and integrity. KEY COMPETENCIES
• Data Entry/Collection
• Process Improvement
• Machine Operation
• Report Generation
• Material Handling
• Computer Technology
• Preventative Maintenance
• OSHA
• Active Listening
• Sanitation Procedures
• Profit + Loss Prevention
• Marketing + Upselling
• Team Supervision
• Financial Management
• Food Safety
WORK HISTORY LEAD FRYER OPERATOR AUG. 2019 – PRESENT Tyson Foods Camilla, GA
• Sets-up, fills, and/or drains oil and monitors temperatures and filters
• Operates and shuts down equipment in the processing area to include change overs and preventative maintenance
• Follows sanitation procedures to avoid contamination
• Leads in the training and development of new team members
• Communicates and escalates quality issues to appropriate departments and administrative staff DEBONE PRODUCTION SPECIALIST FEB. 2019 – AUG. 2019 Tyson Foods Camilla, GA
• Measured, weighed, and counted products and materials
• Recorded product, packaging, and order information on specified forms and records
• Removed completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks
• Decreased accident occurrence by 85% by preventing & reporting unsafe conditions MANAGER & CREW TRAINER JULY 2013 – FEB. 2019
McDonald’s Albany, GA
• Hired, trained, retained, and developed over 20 Team Members
• Developed and maintained guest attractions by improving marketing efforts and keeping the restaurant clean
• Designed and implemented training procedures; Planned, monitored, appraised, and reviewed their employees’ job performance
• Completed audits and implement plans to drive system improvements EDUCATION
TRAININGS
VOLUNTEERISM
Diploma High School MAY 2013
Albany High School, Albany, GA
Certification: ServSafe EST. MAY 2018
Mentor: Traveling Basketball - Albany, GA MAY 2014 - MAY 2016