Pharmacy Technician Customer Service

MIA MORRIS

Sicklerville, NJ ***** 856-***-**** ************@*****.***

Education

Bachelor of Science: Criminal Justice

Rutgers University: Camden, NJ

Expected Graduation Date: May 2027

Associates: Criminal Justice

Camden County College: Blackwood, NJ

Currently Attending

Professional Summary

I have six years of customer service experience, four of those years being in a management position. I am a certified pharmacy technician in the state of New Jersey, and I am also First Aid certified. I am a passionate and talented manager with expert team leadership, planning, and organizational skills. I am adequately equipped to independently handle daily functions and meet customer needs. I have experience in both retail and pharmacy positions.

Work History

Team Lead Manager

Crocs - Blackwood, NJ

● Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.

● Streamlined communication within the team for better collaboration and decision-making.

● Developed strong relationships with cross-functional departments to support successful project execution.

● Boosted employee morale through regular recognition of outstanding work and providing opportunities for professional growth.

Pharmacy Technician

CVS - Williamstown, NJ

● Answered incoming phone calls and addressed questions from customers and healthcare providers.

● Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

● Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

● Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues. Licenses/ Certifications

PTCB

First Aid Certified

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