Your
Name
Creative Director
Jayasia Marcelin
**** ****** ***, *** *****, 89169
*****************@*****.***
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Skills TIme management
Critical thinking
Hospitality
Guest service
Leadership
Communication
Teamwork skills
Computer skills
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Experience John’s incredible pizza company / Guest Service Representative November 2024 - PRESENT, 3700 S Maryland Pkwy
As a front desk associate, responsibilities include warmly greeting and welcoming guests upon arrival, assisting with check-in and check-out procedures, and providing detailed information about the property and available services. The role involves promptly answering guest inquiries regarding hotel amenities, services, and the surrounding area, as well as offering recommendations for local attractions, restaurants, and transportation options. A key focus is resolving guest concerns and complaints efficiently to ensure their satisfaction. Additionally, the position requires close coordination with other hotel departments, such as housekeeping and food and beverage, to deliver a seamless and enjoyable experience for every guest.
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Education Beacon Academy / None
August 2024 - PRESENT, 1800 E Sahara Ave
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Awards None