Customer Service Client Relationship

ABHILIPSA PATNAIK

-

At: Niladrivihar,

Bhubaneswar

Dist: Khordha,Odisha

Pin- 751021

Phone No: 709-***-****, 773-***-****

Email Id: ******************@*****.***

Career Objectives:

Loyal, driven and gregarious Customer service adviser with a track record of increasing revenue through an exceptional Ability to build solid client relationship. Confident communicator with strong leadership and managerial skill. Personable And trustworthy with proven track record of meeting and exceeding company goals. Areas of proficiency: Client Relationships, Interpersonal Communication Oral & Written Communication, Teaching Field Admin and Public Relation

Professional Profile:

Customer Service Excellence

Managing Accounts

Convincing Skill

Work History:

Junior Assistant (Since 1st Nov 2019 to 30th Oct 2021) I was working as a Junior Assistant in Manappuram Finance Ltd.

Senior Assistant (Since30th Oct 2021 to July 12 2023) I got promoted to Senior Assistant as Assistant Branch Head.

. Junior Officer (Since13th July 2023 to Till Now) At present I got promoted to Junior Officer as Branch head. Responsibility:

Emphasis on Customer Services and handling related queries

Operational functions work with customers on gold loan like valuation of gold and compare the purities.

Handling cash transaction of the branch maintaining cash book.

Explaining the products of the company to customers and handling telephonic intimation to overdue customer

Taking all responsibilty of Branch Including sales and operation in current position. Strengths:

Result Oriented

Self-Motivated

Self-disciplined

Self-confidenceAcademic Profile:

Bachelor in Commerce from Vikram Dev Autonomous College (First Division), 2015 Orissa.

+ 2 Commerce under C.H.S.E Odisha (First Division) in 2012.

10th under BSE Course from Govt Girls High School, (First Division) Umerkote in 2010.

Technical Skills:

PGDCA

Tally

Achievements:

Awarded and Appreciated in many Dancing competitions. Hobbies:

Interacting with new people and

Adapt new culture

Languages:

English, Hindi, Odia

Personal Details:

Name:Abhilipsa patnaik

Fathers Name: Nityananda Patnaik

Date of Birth:26th Nov 1994

Gender : Female

Marital Status : Married

Nationality: Indian

I do here by declare that all the above information statements in this application are true, complete and correct to the best of my knowledge and belief. Signature

Name: Abhilipsa Patnaik

Place: Bhubaneswar

Mobile: 709-***-****, 773-***-****

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