It Infrastructure Disaster Recovery

Hassan Mohamed

Fuquay Varina, NC ***** 1-540-***-**** *****@*****.***

IT Infrastructure Specialist

NetApp Expert Data Protection Architect

Innovative and results-driven IT Infrastructure Specialist with experience in designing, managing, and optimizing enterprise-level IT environments. Adept at handling mission-critical NetApp cases, leading cross-functional teams, and implementing robust storage and disaster recovery solutions. Recognized for analytical thinking, proactive problem solving, and a commitment to technical excellence.

Core Competencies

NetApp Storage Solutions Disaster Recovery Planning SnapCenter/SnapManager

Virtualization (VMWare/Hyper-V) Linux & Windows Servers Backup & Recovery (NetBackup)

Cisco & Juniper Networking Data Center Management ITIL & Project Leadership

Professional Experience

NetApp RTP Escalation Center – NC 08/2013 – Present

NetApp Technical Support Engineer III

Resolved thousands of complex global infrastructure cases for NetApp’s worldwide customer base.

Specialized in SnapCenter, SnapDrive, SnapManager (Exchange, SQL, Hyper-V), NDMP, CIFS/SMB.

Handled critical DR and data protection issues using SnapMirror and SnapVault.

Supported VMware Virtual Storage Console and NetApp networking issues.

Al-Nahdi Medical CO – Jeddah, KSA 04/2009 – 05/2013

Network & Communication Manager

Oversaw IT infrastructure for 600+ pharmacy branches across Saudi Arabia.

Managed NetApp SAN/NAS systems and Symantec NetBackup solutions.

Led data center facilities, network connectivity, and capacity planning initiatives.

Additional Relevant Experience

STME – NetApp Product Specialist

Saudi Research and Publishing CO – Manager of Technology

AL-Gosaibi Information Systems – Network Consultant

Education

Bachelor of Management Information Systems

King Fahd University of Petroleum & Mineral, Dhahran, Saudi Arabia

Certifications & Advanced Training

NetApp Certified Technology Associate (NS0-002)

NCIE SAN Specialist, NS0-502, NS0-153, NS0-163

ITIL Foundation V3, CCNA 2.0, MCSE, A+

BlueXP Protection (2024), Kubernetes Admin (2023)

VMware vSphere 6.5, MS Exchange Server Admin (2016), SQL Server Admin (2014)

Additional Details

Citizenship: USA

Languages: Native Arabic, Fluent English

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