Hassan Mohamed
Fuquay Varina, NC ***** 1-540-***-**** *****@*****.***
IT Infrastructure Specialist
NetApp Expert Data Protection Architect
Innovative and results-driven IT Infrastructure Specialist with experience in designing, managing, and optimizing enterprise-level IT environments. Adept at handling mission-critical NetApp cases, leading cross-functional teams, and implementing robust storage and disaster recovery solutions. Recognized for analytical thinking, proactive problem solving, and a commitment to technical excellence.
Core Competencies
NetApp Storage Solutions Disaster Recovery Planning SnapCenter/SnapManager
Virtualization (VMWare/Hyper-V) Linux & Windows Servers Backup & Recovery (NetBackup)
Cisco & Juniper Networking Data Center Management ITIL & Project Leadership
Professional Experience
NetApp RTP Escalation Center – NC 08/2013 – Present
NetApp Technical Support Engineer III
Resolved thousands of complex global infrastructure cases for NetApp’s worldwide customer base.
Specialized in SnapCenter, SnapDrive, SnapManager (Exchange, SQL, Hyper-V), NDMP, CIFS/SMB.
Handled critical DR and data protection issues using SnapMirror and SnapVault.
Supported VMware Virtual Storage Console and NetApp networking issues.
Al-Nahdi Medical CO – Jeddah, KSA 04/2009 – 05/2013
Network & Communication Manager
Oversaw IT infrastructure for 600+ pharmacy branches across Saudi Arabia.
Managed NetApp SAN/NAS systems and Symantec NetBackup solutions.
Led data center facilities, network connectivity, and capacity planning initiatives.
Additional Relevant Experience
STME – NetApp Product Specialist
Saudi Research and Publishing CO – Manager of Technology
AL-Gosaibi Information Systems – Network Consultant
Education
Bachelor of Management Information Systems
King Fahd University of Petroleum & Mineral, Dhahran, Saudi Arabia
Certifications & Advanced Training
NetApp Certified Technology Associate (NS0-002)
NCIE SAN Specialist, NS0-502, NS0-153, NS0-163
ITIL Foundation V3, CCNA 2.0, MCSE, A+
BlueXP Protection (2024), Kubernetes Admin (2023)
VMware vSphere 6.5, MS Exchange Server Admin (2016), SQL Server Admin (2014)
Additional Details
Citizenship: USA
Languages: Native Arabic, Fluent English