Customer Service Relations
Resume:
Destiny Benbow
St. Louis, MO *****
*************@*****.***
Highly motivated young student with 5 years with customer relations skill. I am confident in any position that allows me show my talents. I am in my first year of STLCC, working to recieve my associates degree. I am known for my care and support of others. My creative abilities to art, poetry photography. I bring a youthful spirit to my team. I am quick learner and patient listener. I speak my truth when needed. Willing to relocate to: Missouri
Authorized to work in the US for any employer
Work Experience
Main Banker/Cashier
River City Casino & Hotel-St. Louis, MO
February 2024 to Present
auditing through Microsoft
• Handled cash transactions including exchanging chips for currency and processing payouts
• Provided guidance and assistance to new hires during their training period
• Participated in regular meetings or trainings to stay updated on new games, policies, or procedures
• Managed large sums of money accurately while adhering to strict security protocols
• Developed strong relationships with frequent players by providing personalized service and recognizing their preferences
• Assisted in resolving customer complaints or disputes in a professional manner Customer Specialist
PersonalizationMall.com-Bolingbrook, IL
August 2022 to November 2023
• Resolved customer inquiries, complaints, and issues in a timely and professional manner
• Provided exceptional customer service and support to ensure customer satisfaction
• Collaborated with cross-functional teams to resolve complex customer problems and escalations
• Maintained accurate records of all customer interactions and transactions using CRM software
• Contributed ideas for process improvements that enhanced efficiency in handling customer inquiries Shift Leader
Dunkin'-Woodridge, IL
October 2022 to April 2023
count tills
trainee
service customers and employers
Manage shift reports.
• Increased employee engagement through regular check-ins, recognition programs, and team-building activities
• Served as a liaison between upper management and the team, effectively communicating goals, objectives, and expectations
• Monitored team performance and provided regular feedback to drive continuous improvement Cashier/Customer Service
Chipotle Mexican Grill-Bolingbrook, IL
May 2019 to October 2020
i prepped food, served food, i worked with money as well, i also cleaned dishes. Education
High school diploma
Bolingbrook High School - Bolingbrook, IL
August 2017 to Present
High school or equivalent
Skills
• Communication Skills
• Leadership
• Customer care
• Sales
• Google Docs
• Serving Experience
• Shift Management
• Microsoft Word
• Quality Assurance
• Cash Handling
Certifications and Licenses
ServSafe Food Handler
Contact this candidate