Travel Consultant Senior
Resume:
Jenna
Brooks
Senior Travel Consultant
Personal Info
Address
Ashland, MA
01721
Phone
*****.******.*****@*****.***
Skills
Client
Communication
Experienced
Microsoft Office
Proficient
Client Maintenance
Experienced
Sales
Experienced
Quality Management
Experienced
Package Design
Speciality
System Training
Productive
Software Suites
I have been involved in travel for 16 years. After school I studied a little, and then did some office work, before heading abroad on my own set of adventures (August 2005 to October 2007).
The tours abroad awakened a passion within me for people and travel. I love the idea of taking someone’s travel dreams and turning them into a reality. My International travels over the years include - Australia, Austria, France, Greece, Holland, Italy, Mauritius, Mozambique, Monaco, New Zealand, Switzerland, Thailand, UK, Zimbabwe. Further to that, I have done extensive touring of South Africa, to multiple luxury destinations.
Through travel, I have found opportunities to hone my skills through positive customer experiences.
EXPERIENCE
November 2021
Apirl 2024
Senior Travel Consultant – Thompsons Holidays
• Tailor itineraries for customers with international destinations
• Quoting, booking and invoicing for specific travel needs
• Presenting agents with best practise recommendations for managing their customer needs.
• Daily management of rapid variances in customer travel plans.
• Build and maintain relationships with customers (travel agencies) and suppliers. (Hotels, airlines, ground operators etc) April 2021
October 2021
Medical Aid Consultant – A Wolmorans Inc
• Daily communication with existing and potential clients.
• Sourcing of all supporting medical data related to claims.
• Creation and full population of client files for handover to attorneys for RAF claim procedure.
Feb 2019
September 2020
Senior Travel Consultant – Private Safaris
• Daily interaction with offshore agents, via various mediums, such as email and telephone.
• Daily interaction with local vendors primarily via telephone and email.
• Processing of quotations and bookings as per customer requirements.
• Development of daily itineraries for international clients Feb 2016
Jan 2019
Travel Advisor - Pentravel
• Quotations, booking and invoicing for a customer’s specific requests.
• Processing and delivery of confirmation vouchers and itineraries.
• Tailor itineraries with international leisure products
• Daily interaction with both current and potential clients. June 2008
Oct 2015
Senior Tour Operator – KDR Travel
• Quotations, booking and invoicing for a customer’s specific requests.
• Processing and delivery of confirmation vouchers and itineraries.
• Tailor making packages, designing pre-built packages as well as rate negotations with vendors.
• Daily interaction with both current and potential clients. EDUCATION
2002 Matric
- Hillcrest High School
CAREER OBJECTIVES
I am seeking an opportunity to explore different avenues within the industry, particularly in more senior positions, as I seek to impart my skills through mentoring and team growth. I am also open to new opportunities in other fields.
Contact this candidate