Front Desk Customer Service
Resume:
Brenda Huff
Taylor, MI
***********@*****.***
Professional Summary
Proven leadership abilities. Able to work independently and as a cooperative team player. Dependable
and responsible. Flexible to changes in work environments and duties.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Intake Coordinator
Wellness Home Care-Ann Arbor, MI
January 2025 to Present
• Verify insurance coverage
• Obtain physician orders
• Complete authorizations
• Scheduling
• General office duties
Front Desk Receptionist
Imperial Villa-Dearborn Heights, MI
May 2024 to December 2024
• Greet visitors
• Answer multi phone system
• Direct visitors to their location
• Monitor visitors as they enter an exit the building
• Document residents that enter and exit the building
• Filing
Direct Care Worker (DCW)
Life Center-Southgate, MI
January 2024 to June 2024
• Supported clients during activities
• Assisted in skill building
• Attended to the clients personal and healthcare needs
• Supported detailed documentation
DCW
Adult Learning Systems Inc.-Ann Arbor, MI
March 2023 to December 2023
Supported clients during activities
Assisted in skill building
Attended to the clients personal and healthcare needs
Supported detailed documentation
CSR/Dispatcher
Kaltec Heating and Cooling-Taylor, MI
April 2022 to March 2023
Set appointments
Dispatch personnel to job sites
Customer satisfaction surveys
Process payments
Resolve job issues
Customer Service
Poupard Insurance Agency-Monroe, MI
August 2017 to April 2022
• Process endorsements
• File claims
• Process payments
• Filing
Education
GED
DPS-Detroit, MI
Skills
• Computer skills
• Microsoft Office
• Experience with children
• Organizational skills
• Communication skills
• Clerical experience
• Phone etiquette
• Front desk
• Medical office experience
• Google Docs
• Data collection
• Cash register
• Quality control
• Microsoft Word
• Microsoft Outlook
• Customer service
Contact this candidate