ZAKARIYE ALI
CUSTOMER SERVICE REPRESENTATIVE
With a passion for helping others and making their lives easier, I have honed my skills in customer care and sales through hands-on experience. I am dedicated to learning quickly and performing tasks accurately. Currently, I am pursuing a degree in Computer Programming at Saint Cloud Technical College. Eager to leverage my technical skills and customer service expertise to contribute to a dynamic team
INTERESTS
Helping people, especially the elderly, to improve their quality of life.
Learning modern technologies and programming
languages.
Participating in community service and volunteer
activities.
SKILLS
• Assisted customers in selecting products
that best fit their needs
• Handled customer inquiries and resolved
complaints in a professional manner
• Fast learner and the ability to quickly adapt
to new.
• I can speak more than three languages if
needed.
• Multilingual: Fluent in English, Somali,
Arabic, and Swahili.
• Basic programming knowledge in languages
such as Python and Java.
CONTACT
Saint Cloud, MN
Phone: 320-***-****
************@*****.***
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE
Target, Saint Cloud, MN
From July 2023
Spectrum, Waite Park, MN
From Nov 2024,
To present
Managed transactions and handled cash efficiently.
Provided support for elderly customers, helping them with their shopping needs.
Recognized for excellent customer service and problem-solving skills.
Helped customers with inquiries and issues, ensuring a positive shopping experience.
Consistently exceeded monthly sales targets
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
EDUCATION
SAINT CLOUD TECHNICAL COLLEGE
Pursuing a degree in Computer Programming
Expected Graduation: 2026
ACTIVITIES
Utilized HTML, CSS, and JavaScript to create a responsive and user-friendly site
Designed and developed a personal website to display programming projects and skills.