Project Manager / Scrum Master

Savio M. Ferrao

Project Manager and Scrum Master

Phone: 982******* Email: ***********@*******.*** Linkedin: https://www.linkedin.com/in/savio-ferrao Mumbai, India.

PROFILE SUMMARY & CORE COMPETENCIES

• Project Manager and Scrum Master with around 17 years of IT experience predominantly in Microsoft Tech.

(ASP.NET, ADO.NET, MVC, LINQ, Winforms, ASP, ADO, SQL Server, Oracle, Biztalk Server, Azure )…

• Process Transition: Strong experience in process transition, developing & streamlining processes through strategic initiatives.

• Proven capabilities in engaging with clients & top management for evolving strategic vision, driving change, building product/ services roadmap, infusing new ideas, implementing emerging technologies for the long run, and taking enterprise system performance & productivity to next level.

• Customer Centric Professional; efficient in interacting with clients for following up on unresolved issues; effective in ensuring high-quality customer experience, enriching customer satisfaction while adhering to the work processes & SLAs.

• Key People Leader, who has successfully led and motivated team towards growth and success in the organization; created a clear & compelling view of future through coaching and execution; groomed the team with technical expertise on various facets as per requirement of the project. ORGANISATIONAL EXPERIENCE

Sr. Project Manager Jan-2023 To Sep-2023

Korcomptenz Inc.

Client – SHAW Industries group

Scrum Master and Project Manager

• Client interaction, Delivery management, development, issue management, risk management, Presales Project Manager Aug-2021 To Apr-2022

I2Gen.

Client – Power School (Education domain)

Scrum Master and Project Manager

• Client interaction, delivery management, development, issue management, risk management Project Manager Jan-2021 To Aug-2021

Neosoft.

Client - Organization Solutions

Scrum Master and Project Manager

• Client interaction, delivery management, development, issue management, risk management Project Manager Apr-2019 To Feb-2020

NSEIT.

Client – Reliance General Insurance Ltd (Insurance domain) Scrum Master and Project Manager

• Client interaction, delivery management, development, issue management, risk management Manager Aug-2018 To Feb-2019

Future Generali Insurance.

At Customer side – Vendors include (DXC technologies) (Insurance domain) Scrum Master and Project Manager

• Client interaction, delivery management, development, issue management, risk management Project Manager Aug-2016 To Aug-2017

Hansa Solutions.

Client - Kotak Life Insurance (Insurance domain)

Scrum Master and Project Manager

• Client interaction, delivery management, development, issue management, risk management Project Manager Sep-2015 To Aug-2016

The Mobile Wallet (TMW).

Customer side - Vendors include (RBL bank, Federal bank) Scrum Master and Project Manager

• Client interaction, delivery management, development, issue management, risk management Project Director Jan-2014 To Aug-2014

UNITES.

Client - Universal Insurance Brokers ( UIB ) (Insurance domain) Scrum Master and Project Manager

• Client interaction, delivery management, development, issue management, risk management Project Manager Jul-2012 To Jun-2013

I-Peritus Solutions and Services Ltd.

Client – 3PM Technologies(Machine and Tool apps) Client – Markas (Financial Applications) Scrum Master and Project Manager

• Client interaction, delivery management, Coding, issue management, risk management Project Manager Aug-2010 To Apr-2012

Deer Creek Intersil India Ltd.

Client – OmegaCare (Healthcare domain)

Scrum Master and Project Manager

• Client interaction, delivery management, Coding, issue management, risk management Project Lead Sep-2008 To Aug-2010

L&T Infotech Ltd.

Client - Citibank US, Citibank UK (Financial Applications) Project Lead

• Coding, Testing, App Security, CMM improvements, Client interaction, delivery management, issue management System Analyst Feb-2006 To Aug-2008

Hexaware Technologies Ltd.

Client - AXA, Japan (Insurance domain)

System Analyst

• Coding, Testing, App Security, CMM improvements, Client interaction, delivery management, issue management Senior Software Engineer Dec-2004 To Jan-2006

Accenture Services Ltd.

Client - London Stock Exchange, UK, (Trading domain) Development and Testing

• Coding, Testing, App Security, CMM improvements, Client interaction, delivery management, issue management Software Engineer Feb-2003 To Dec-2004

Mastek Ltd.

Client - Fidelity, USA, (Financial Applications) Client – Microsoft (Inventory application) Development and Testing

• Requirement Analysis, Coding, Testing, Quality Initiatives CERTIFICATION

SAFe 6 Scrum Master (S.S.M)

Scaled Agile

Basics of Scrum

PMI

Azure Developer AZ204 certified (expired)

Microsoft

Azure Devops AZ400 certified (expired)

Microsoft

Azure Fundamentals AZ900 certified

Microsoft

PMP - Certificate of Completion of 35 contact hours PMI

Certificate of CMMi team member participation in KPA's L&T infotech

DOMAIN EXPERIENCE

Banking (Financial Services), Insurance, Medical Care, Stocks, Transportation, Taxation, Education, Engineering Products.

CUSTOMERS ENGAGED

Shaw Industries (USA), Power School(USA), Organization Solutions(Singapore), RGIL(India), KLI(India), UIB(India), 3PM(USA), MARKAS(India), OmegaCare(USA), Citibank(USA,UK), AXA(Japan), VirginTrains(UK), LSE(UK), Singapore Government Taxation(Singapore), Fidelity(USA), Microsoft(USA), Cigna(USA), Unisys(USA), VARStreet(India). EDUCATION

MBA (Finance)(GPA 3.79 out of 4)

The Southern New Hampshire University

2010 (part time) Part Time (ITM-Mumbai)

Bachelor Of Engineering (BE in Electronics) (61%)

Mumbai University

1998 Mumbai

Diploma (Industrial Electronics) (77%)

Board of Technical Education (BTE)

1995 Mumbai

SSC (82%)

Maharashtra State Board

1992 Mumbai

INDUSTRY EXPERTISE

Agile Scrum Project Management Project Execution

Project Delivery Team Leading Multi Tasking & Troubleshooting Conflict Management Project Metrices Documentation

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