Business Analyst Machine Learning

Khushi Patel

*S*** Naper Blvd, Naperville, Illinois 60540 732-***-**** ******************@*****.*** LinkedIn Summery

Dynamic and results-oriented Business Analyst with over 3 years of experience driving impactful business transformations through data-driven insights and strategic analysis. Expert in identifying opportunities for process optimization and operational efficiency, leveraging advanced analytical tools such as SQL, Tableau, and Excel to deliver actionable recommendations. Adept at collaborating with cross-functional teams to gather requirements, define project scope, and implement innovative solutions that align with organizational objectives. Proven track record of enhancing stakeholder engagement and fostering strong relationships to ensure project success.

Skills

Technical Skills: Machine Learning, Analytical Skills, Knowledge of Databases, Data Visualization Tools, Programming Knowledge, Business Analysis Tools, Cloud Computing, Web Analytics, A/B Testing, Data Mining Soft Skill: Communication Skills, Problem-Solving Skills, Interpersonal Skills, Negotiation Skills, Critical Thinking Collaboration and Teamwork, Additional Skills: Attention to Detail, Time Management, Continuous Learning, Project Management, Risk Managementv Education

Bachelor of Business Administration Aug 2022 - May 2024 Elmhurst University, Elmhurst, Illinois GPA 3.7/4.00 Associate degree arts and business Aug 2020 - May 2022 Experience

Business Analyst - Wipro Feb 2024 – Present

Drove customer retention up by 20% by developing targeted feedback mechanisms, analyzing customer data, and providing actionable insights that informed strategic decisions and improved customer satisfaction.

Oversaw the integration of a new CRM system, enhancing lead management efficiency by 30%. Collaborated with cross-functional teams to ensure seamless implementation, data migration, and user training, resulting in improved sales processes and customer relationship management.

Identified $1.5M in annual waste by conducting a comprehensive analysis of operational inefficiencies. Implemented strategic solutions, such as process optimization and resource allocation adjustments, leading to a 60% reduction in waste and substantial cost savings.

Created data visualization dashboards using Tableau and Power BI to present complex datasets in a clear and actionable manner. These dashboards provided senior management with real-time insights into key performance metrics, facilitating data-driven decision-making.

Conducted market research and competitor analysis, uncovering new business opportunities that resulted in a 15% increase in market share. Delivered detailed reports and recommendations that guided strategic planning and helped the company capitalize on emerging trends and industry shifts. Business Analyst Intern - CHS Inc Aug 2022 – Aug 2023

Analyzed complex datasets to extract actionable insights, enabling informed decision-making that directly influenced business strategies.

Led multiple projects from conception to execution, collaborating with cross-functional teams to ensure alignment and timely delivery of objectives.

Identified inefficiencies in workflows and implemented innovative solutions, resulting in a 15% increase in operational efficiency across key departments.

Fostered strong relationships with stakeholders by actively listening to their needs and presenting data-driven recommendations that enhanced collaboration and trust.

Created comprehensive reports and visually engaging dashboards that simplified complex data, facilitating clear communication of findings to senior leadership.

Worked alongside diverse teams, enhancing my ability to navigate various business functions and contribute to a cooperative culture focused on shared goals.

Participated in mentorship programs and leadership roundtables, gaining invaluable insights from senior leaders and expanding my professional network within the organization.

Delivered significant value through my analysis and recommendations, positioning myself as a key contributor to CHS Inc.'s ongoing success and innovation in the industry.

Peer Tutor - College of DuPage, Glen Ellyn, Illinois May 2021 – May 2022

Enhanced peers' comprehension of difficult subjects and increased their self-confidence by offering them individualized academic help. This promoted a collaborative learning atmosphere.

Tailored lesson plans were created and put into action according to the particular requirements of every student, which resulted in notable gains in their academic performance.

Promoted an environment of trust and open discussion by using great communication skills to succinctly and effectively communicate complex subjects.

By serving as a mentor to incoming peer tutors and imparting best practices and tutoring techniques, I improved the tutoring program as a whole.

Progress monitoring allowed for ongoing growth and a deeper understanding of the subject matter by routinely evaluating students' progress and offering helpful criticism.

Received recognition from faculty and administration for outstanding contributions to the tutoring program, highlighting my commitment to excellence in peer education.

Networking and Collaboration: Built strong relationships with faculty and other educational staff to align tutoring efforts with curriculum goals, ensuring a cohesive approach to student learning.

Core Competencies

Strength and passion for turning analytic insights into high-impact actionable plans

Analytical in conducting competitive/market research, generate, analyze, & interpret data

Identify and manage existing and emerging risks that stem from business activities

Critical thinking to analyze complex situations and develop effective solutions

Exceptional organization skills with the ability to prioritize and manage multiple tasks

Solid time management with high precision in delivery in a diverse environment

Strong written/verbal communication skills for documentation and correspondence Membership and Volunteerism

Member of Women’s Tennis Team

Volunteer BAPS Charities, Chicago Oct 2019 – Present Volunteer Universal Metro Asian Service Summer 2023 Volunteer Best Buddies, Elmhurst University Jan 2022 – May 2023 Vice President American Marketing Association, College of DuPage

.

Certifications

Google Data Analytics Professional Certificate

Professional in Business Analysis

Agile Analysis Certification Agile Analysis Certification

Lean Six Sigma Green Belt

Data Analyst Associate

Contact this candidate